Entity Management Specialist - Product

Diligent Corporation; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Diligent is seeking an Entity Management Specialist to translate US corporate compliance requirements into actionable product requirements. You will work closely with the Principal Product Compliance Advisor and deliver detailed specifications for Product and Engineering teams.

This role emphasizes hands-on delivery and requires strong discovery and documentation skills. US-based candidates with 5+ years paralegal experience, CP certification, and proficiency with Diligent Entities are

Qualifications

• 5+ years' experience as a corporate paralegal in a corporate or professional services setting.
• Certified Paralegal credential (NALA CP or equivalent) required.
• Deep knowledge of US corporate compliance: registered agent, UCC filings, foreign qualification, SEC filings.
• Proficient in using Diligent Entities platform.
• Strong requirements-gathering and detailed product requirements documentation.

Responsibilities

• Translate US compliance requirements into clear product requirements.
• Break down complex compliance problems into actionable elements and document them for product/engineering.
• Collaborate with Product Management, Engineering, Customer Success and customers to validate requirements.
• Maintain US compliance-related feature specs and changes in the product backlog.
• Track regulatory changes and flag impacts to Diligent Entities.

Skills

Paralegal experience

US corporate compliance

Requirements gathering

PRD writing

Delivery mindset

Communication

Diligent Entities proficiency

Tools

Diligent Entities

Job description

The Entity Management Specialist for Diligent Entities will support the US compliance angle of the market-leading entity management solution. Working closely with the Principal Product Compliance Advisor, this role is responsible for translating US corporate compliance requirements into clear, actionable product requirements. The Analyst will focus on delivery: breaking down complex or ambiguous compliance problems into discrete, actionable requirements, running discovery, and producing detailed documentation the Product and Engineering teams can build against. This is a hands-on, execution-focused role rather than a strategic or external-facing one, with daily engagement across Product Management, Engineering, customers, and Customer Success.

Key Responsibilities

• Support the Principal Product Compliance Advisor in ensuring Diligent Entities meets US corporate compliance requirements.
• Conduct discovery on US corporate compliance and filing requirements, breaking findings down into identifiable, actionable elements.
• Gather, document, and maintain detailed product requirements for US compliance-related features and changes.
• Translate regulatory and legislative detail into requirements that Product Managers and Engineering can act on and prioritise. Initially the successfully candidate will focus on US requirements, and the remit may expand to other jurisdictions over time.
• Track changes in US corporate compliance rules and filing requirements, flagging impacts to Diligent Entities.
• Work day-to-day with Product Management, Engineering, Customer Success teams, and customers directly to validate requirements and support delivery.
• Work directly within Diligent Entities to validate requirements against real platform behavior, drawing on hands-on product experience.
• Provide the US compliance perspective to internal stakeholders (Customer Success, Support, Training, Sales) as needed.

Required Experience/Skills:

• 5+ years' experience as a corporate paralegal, either in a corporate environment or for a professional services organization.
• Certified Paralegal (e.g. NALA CP or equivalent) — required.
• Demonstrable knowledge of US corporate compliance, including registered agent requirements, UCC filings, foreign qualification, and SEC filings.
• Proficient user of Diligent Entities — required.
• Strong requirements-gathering and discovery skills — able to break down ambiguous problems into clear, actionable requirements.
• Experience writing detailed product requirements documents.
• Comfortable working in a delivery-focused capacity, executing against direction rather than setting strategic direction.
• Passionate about technology as an enabler of legal and corporate secretarial operations, with a genuine motivation to challenge the status quo of how corporate secretarial work is done.
• Good written communication skills; able to translate compliance detail for a product/technical audience.
• US-based; East Coast preferred.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world‑changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’ s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.

Recruitment agencies:

Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes