Entertainment Supervisor, Scenic & Theming

SeaWorld; Tampa (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

Busch Gardens in Tampa, FL is seeking a driven Stage Manager to lead technical show operations for venues like the Moroccan Palace and Stanleyville Theater. You will train alongside Operational Stage Managers and supervise crew during rehearsals, installations, and performances.

The role demands strong organizational, communication, and leadership skills, with flexibility to work daytime and evenings, including weekends and holidays, as part of a dynamic, guest-focused entertainment team.

Qualifications

• 2+ years' experience in a theatrical environment as a Stage Manager
• Experience with Entertainment Events
• College Degree in Theatre preferred or related certification

Responsibilities

• Report to Technical Supervisor & Manager
• Train on Operational Stage Manager duties to cover tracks
• Oversee technical show venue operations including rehearsals, install, strike, maintenance, show/track operation
• Mentor staff to maintain a team-oriented production
• Supervise crew including costume/dresser staff, technicians, cast, daily hours reports
• Coordinate maintenance with vendors and other departments
• Enforce all park/department policies

Skills

Organizational skills

Problem solving

Multitasking

Communication skills

Team leadership

Crew supervision

Education

Theatre degree

Tools

MS Office

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Requirements and Competencies:

• Must be at least 18 years old.
• Must have a minimum of 2 years' experience in a theatrical environment as a Stage Manager as well as experience with Entertainment Events.
• College Degree in Theatre (preferred), experience in related discipline or equivalent related certification of experience.
• Supervise Technicians and Performers. Oversee theatrical service technical duties and responsibilities. Possess an understanding and demonstration of strong Performance skills.
• Must have excellent organizational, problem solving and planning skills with the ability to handle multiple projects and tasks simultaneously. Able to work under pressure and direct personnel under ambiguous or uncertain stressful conditions.
• Possess excellent interpersonal, verbal and written communication skills successfully interacting in a positive manner with various entertainers, technicians, outside contractors, entertainment and park staff, and personnel from other departments.
• Must be able to recognize behavioral issues within the team that need to be addressed and handle them in an appropriate and timely manner.
• Must have flexible schedule to include working daytime, evenings, late night, overnight, weekends and holidays.
• Understand and enforce the use of proper safety protocols and safety systems, be able to properly inspect and document inspections and operation of safety sensitive equipment or procedures and enforce the consistent use of personal protective equipment.
• Ability to perform management duties, running crew, logistics, transport, overseeing all prep work, etc.
• Must be team-oriented with a professional, positive, kid-siderate attitude and display strong guest service skills.
• Hands on capability to operate technical equipment, troubleshoot technical problems, and display proficiency with MS Office: Word, Excel, PowerPoint.
• Must be willing to be trained to operate trucks (non-CDL) and forklifts/lulls and high-reach lifts, if needed. Must be able to obtain valid driver's license and be able to meet Busch Gardens driving guidelines.
• Demonstrate strong communication skills, display respect for others, perform all duties with a positive attitude and demonstrate teamwork, professionalism, be willing to increase their personal development, maintain a "self-starter" work ethic, and positively influence employees and vendors/contractors and display strong guest service skills.
• Provide support and service for shows, events or for other departmental needs and perform other functions as directed by management for the good of the Department and Park.
• Adhere to and enforce all Park/Department policies and procedures.
• Ability to work in varying conditions several times throughout a scheduled shift, inside and outside, wet, windy, cold, hot or humid weather, bright, dark, elevated or cramped conditions, ability to stand, sit or walk for up to more than an hour at a time, be able to bend, stoop, work in varying ground or flooring conditions, climb stairs and ladders and utilize personal protective gear.
• Ability to lift/push/pull a minimum of 50 pounds several times throughout a scheduled shift.
• Must be personable with the ability to be trained to speak on camera and assist with media related interviews & events.
• Must be able to work in environment with atmospheric effects such as fog, smoke, haze, mist, bubble, snow and scents.

Primary Responsibilities:

• Will report to Technical Supervisor & Manager.
• Will train on Operational Stage Manager duties at the Moroccan Palace and Stanleyville Theater to cover Operational Stage Manager Tracks for coverage.
• Will provide final training and final sign off on all Stage Manager technical tracks at the Moroccan Palace and Stanleyville Theater performed by Operational Stage Managers.
• Expectation is to work side by side with the technicians to oversee aspects of technical show venue operations including but not limited to rehearsals, install, strike, maintenance, show/track operation, train tech on performer flight tracks, create list and administer venue maintenance assignments for technicians, etc. Facilitate & coordinate maintenance with our team, other departments and vendors as needed.
• Responsible for the supervision and implementation of the daily operation of the Venue, Special Event and Shows including scheduling and following up on task assignments for cast and crew.
• Responsible to mentor staff to maintain a successful team-oriented production.
• Responsible for supervision of areas to include but not limited to; costume/dresser staff, technicians, cast, daily hours report