Crew Chief, Theatrical Services

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Tuition Reimbursement

Life Insurance

Disability Benefits

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment is seeking an experienced Entertainment Crew Chief for Busch Gardens Tampa to lead technical teams across shows and events. You will design plots, install and program systems, and work with production staff to deliver safe, high-impact performances that delight guests.

The role requires strong leadership, a solid background in lighting, audio, and video, and the ability to train technicians, coordinate with Stage Managers, and adapt plans quickly during live

Qualifications

• Minimum 3 years in theme park/theatrical/event environments with lead responsibilities.
• Experience guiding entertainment technicians and coordinating with production teams.
• Knowledge of theater safety, rigging, audio and lighting systems and related equipment.
• Ability to design and implement technical solutions for shows and events.

Responsibilities

• Lead teams during shows and events with technical oversight and scheduling.
• Develop SOPs and troubleshooting guides for installation and strike.
• Coordinate with Stage Managers and Production teams to ensure on-time delivery.
• Inspect and maintain theatrical equipment, safety protocols and training materials.

Skills

Team leadership

Show production

Technical theatre

Design work

Training technicians

Communication

Education

BA in Technical Theatre

Tools

Computerized control systems

Lighting/Audio/Video systems

Rigging equipment

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what it's like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Entertainment Crew Chief

What You Get To Do

• Work in a team environment and interact with others in a professional manner.
• Capable of consistently performing as a technical Crew Chief for shows and/or events.
• Design work (plots, drafting, installation, programming, etc) in area of expertise, as requested if required.
• Under the guidance of leadership, independently spearhead projects and lead teams toward accurate and timely results as needed/required, regardless of discipline.
• Create Standard Operating Procedures, Draft documents or process layouts that others may use for troubleshooting.
• Draft schematics or floor layouts of venues or events, as requested if required.
• Work with Production team, outside contractors and vendors during show or project installation, and rehearsals or event.
• Stay active on current technology within your specialty and seek out opportunities to share knowledge with other ambassadors.
• Train or oversee the training of techs on show or specific install/strike SOPs, or any other activity performed by Entertainment Technicians.
• Ability to handle multiple projects and tasks simultaneously Assist Stage Manager with overseeing technical personnel for shows/events install / rehearsals, and performances and provide assistance with technical expertise and support.
• Assist the Stage Manager and Theatrical Services team with completing venue/event maintenance and inspections of theatrical equipment, updating SOP’s and training instructions, troubleshooting technical issues and equipment.
• Communicate tech training, install/strike and crew coverage needs with primary schedulers of techs for show, venue, or Consumer Events crews.
• Communicate with Stage Managers / Theatrical Services Team and maintain daily log for show, events and venues of technical issues, concerns or deviations. Maintain all safety protocol and procedures and ensure necessary inspection forms are filled out on time and correctly and completely.
• Provide daily and/or weekly update(s) of status of technical issues, concerns, training for the show/event and venue. Provide feedback to techs on technical performance and technical issues to Stage Manager/Show Manager.
• Work in coordination with the show production/management team of Stage Managers, Show Performance Captains/Trainers. Review live and taped shows for performance feedback, especially relating to technical elements and tech tracks (where applicable)
• Provide technical support and service for all departmental needs and perform other functions as directed by management for the good of the Department and Park.

What It Takes To Succeed

• Must be a current Busch Gardens Tampa, FL Full Time Entertainment Technician.
• A minimum of 3 years’ experience in a theme park/theatrical/event environment with specific training, functional operation/implementation and repair preferred in at least three of the following areas: Lighting, Staging, Video, Audio, Equipment Repair (moving lights, pumps, motors, fixtures, pneumatics), Rigging, Carpentry, Scenic Artistry, Logistics as a technician. *Knowledge of technical theater, including but not limited to: theatrical rigging, theater safety, audio and lighting systems, special effects, video, theatrical scenery and drapery, set decorating, scenic and prop construction, maintenance and repair. Timeline of experience must be detailed on resume to be considered for this position.
• BA in Technical Theatre, Theatre Arts, or equivalent professional experience preferred.
• Able to lead and oversee the work of other Entertainment technicians for builds, prep, installs, strikes, operation, maintenance, etc of shows and/or events as needed.
• Capable of creating and implementing designs in their area of expertise, lighting, audio, scenic art, carpentry, etc.
• Hands on capability to operate technical equipment, perform technical functions, maintenance and inspections of technical elements and troubleshoot technical problems.
• Be capable of successfully interacting with various entertainers, technicians, outside contractors, entertainment and park staff, and personnel from other departments.
• Demonstrate strong communication skills, display respect for others, perform all duties with a positive attitude and demonstrate teamwork, professionalism, be willing to increase their personal development, and positively influence employees and vendors/contractors.
• Be able to work flexible schedule including days, evenings and weekends for preparation and operation of events, shows, rehearsals and other performances or technical duties as needed/required.
• Must be comfortable operating computers and computerized control systems used in theatrical performances.
• Ability to make safe/guest-centered decisions quickly while communicating with your leadership.

What Else Is Important

• Must be able to stand, sit, walk, bend, reach, twist and turn with complete flexibility, bend, or kneel for extended periods of time.
• Able to lift, carry, push, and pull up to 50 pounds several times throughout a scheduled shift.
• Must be able to climb 60 stairs multiple times per day or ladder up to 40ft. The ability to work at a height of 80ft is preferred.
• Must be willing to be trained to operate trucks (non-CDL) forklifts, high reaches, etc; valid driver license preferred.
• Must be able to work in a variety of indoor and outdoor conditions including bright, dark or tight locations, wet, cold, high humidity, or extreme heat environments.
• Based on the work being performed, employees will be fit tested to wear a P95 or N95 respirator mask as needed. As part of this requirement, and OSHA regulation, employees MUST be clean shaven for the mask to properly seal to face. Employees are required to shave as needed to perform this type of work and should come to work prepared.

The Perks Of The Position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.