Entertainment Streets Ops Manager: Guest Experience

NBCUniversal; California (MO); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Job summary

NBCUniversal is seeking an Assistant Manager for Entertainment Operations in California. The successful candidate will assist in managing the day-to-day operations of the Entertainment Streets Department, including oversight of staff, finances, and guest relations.

The ideal candidate should have a strong background in operations management within the entertainment or hospitality sector and be committed to delivering excellent guest service.

This role also involves budget management and collaborating with HR on employee development initiatives.

Qualifications

• Minimum 3 years of operations management experience in entertainment, theme park, or hospitality industry.
• Able to work outdoors in varying weather conditions.
• Must be available to work on weekends, holidays, and nights.

Responsibilities

• Oversee daily operations and staffing at specific venue.
• Manage budgets, including labor and non-labor.
• Ensure compliance with safety and operational standards.

Skills

Guest service

Operations management

Team leadership

Budget management

Communication

Education

High school education

Two to four-year college degree (preferred)

Tools

MS Excel

MS Word

MS PowerPoint

Job description

NBCUniversal is seeking an Assistant Manager for Entertainment Operations in California. The successful candidate will assist in managing the day-to-day operations of the Entertainment Streets Department, including oversight of staff, finances, and guest relations.

The ideal candidate should have a strong background in operations management within the entertainment or hospitality sector and be committed to delivering excellent guest service.

This role also involves budget management and collaborating with HR on employee development initiatives.