Entertainment Server - Fast-Paced Guest Service Pro

Hollywood Casino At Kansas Speedway; Kansas City (KS); On-site; USD 26,000 - 38,000; Full time

Job summary

Hollywood Casino At Kansas Speedway is looking for an enthusiastic server to join our Food & Beverage team in Kansas City, KS. You will promptly take beverage and food orders, coordinate with the Culinary team, and provide attentive table service in a fast-paced environment.

We support career growth and offer benefits such as day-one medical coverage, 401(k) matching, and performance bonuses. The role may require nights, weekends, and overtime as needed, with opportunities to learn about wine

Qualifications

• High school diploma or equivalent.
• One to three months experience in food service preferred.
• Six months experience in gourmet food service preferred (where applicable).
• Knowledge of food and wine.
• Must possess excellent interpersonal skills.
• Ability to earn and maintain ServSafe certification.
• Ability to earn and maintain TiPS certification.
• Available to work required schedule which may include nights, weekends, holiday and overtime as needed.

Responsibilities

• Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests.
• Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank.
• Provide table service to customers according to department standards.
• Follow appropriate food handling procedures to ensure safe, quality products.
• Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards.
• Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.
• Meet department uniform, appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

Skills

Excellent interpersonal skills

Education

High school diploma or equivalent

ServSafe certification

TiPS certification

Job description

Hollywood Casino At Kansas Speedway is looking for an enthusiastic server to join our Food & Beverage team in Kansas City, KS. You will promptly take beverage and food orders, coordinate with the Culinary team, and provide attentive table service in a fast-paced environment.

We support career growth and offer benefits such as day-one medical coverage, 401(k) matching, and performance bonuses. The role may require nights, weekends, and overtime as needed, with opportunities to learn about wine