Entertainment Insurance - Account Assistant

Epic-Insurance-Brokers-; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous PTO

Medical insurance

401(k) matching

Employee referral bonus program

Pet Insurance

Job summary

EPIC Insurance Brokers & Consultants in Austin, TX is seeking an Account Assistant for our Entertainment & Live Events Contingency team. This role handles transactional documents and client communications in a fast-paced environment focused on music, live events, film, and production clients.

Preferred candidates have 3+ years of contract review experience and strong administrative skills, with great attention to detail and a willingness to learn. In-office, 9am–6pm, Monday through Friday.

Qualifications

• 3+ years experience reviewing and proofreading contracts and transactional documents.
• Strong administrative skills and high attention to detail/accuracy.
• Excellent written and verbal communication.
• Curiosity and eagerness to learn; insurance industry experience a plus but not required.

Responsibilities

• Communicate with clients via email, letters, and telephone.
• Collect and coordinate client and event information.
• Prepare accurate, timely, professional market and client documents and presentations.
• Review client contracts and insurance requirements.
• Review insurance policy documentation.
• Maintain and update electronic client files.

Skills

Administrative skills

Attention to detail

Communication skills

Learning mindset

Microsoft Office

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Excel

Word

Job description

Entertainment Insurance - Account Assistant

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW:

If you love a fast-paced environment and are fascinated by the live entertainment industry? Then you’ll love this opportunity!

Our Austin, TX Entertainment & Live Events team insures a variety of clients in the music, live event, film, theater, and production industries, and clients' events across the U.S. and world. When unexpected delays, cancellations or other unforeseen circumstances arise, our clients receive best-in-class support and service to mitigate their risks and exposures.

We are seeking a detail-focused individual with prior experience handling transactional documents to join our team as an Account Assistant for the Contingency team. This is a key role with our specialty team, focused on tailored coverage programs for major music festivals and global artist tours.

LOCATION: In-Office, 5 days a week in our Austin, TX office. Must be willing & able to work from 9am-6pm Monday thru Friday.

WHAT WE’RE LOOKING FOR:

• Previous insurance industry experience is not required!
• Strong administrative skills and high attention to detail / accuracy. At least 3+ years' of experience handling review and proofreading of contracts and transactional documents is strongly preferred.
• Curiosity and an eagerness to learn! Insurance industry experience is nice to have but not required. The team can teach the important aspects of the industry, but ideal candidates will love learning, be a self-starter & enjoy variety in their work.
• Candidates with strong, professional communication skills – both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation.
• High attention to detail, and the ability to learn and understand software systems quickly.
• Candidates who adapt well to priority changes, deadlines, and consistently are quick to respond to and/or acknowledge communications (both from internal & external sources).
• Positive and outgoing disposition, eager to work as a team but also functions well working independently.

WHAT YOU’LL DO:

A detailed list of job duties includes (but is not limited to):

• Effective and timely communication with all clients - email, letters & telephone
• Collect and coordinate client and event information
• Put together accurate, timely, professional and compliant presentations, reports and other market and client documents as required
• Review of client contracts and insurance requirements
• Detailed review of insurance policy documentation
• Maintain and update electronic client files
• Such other duties as management may from time to time require

WHAT YOU’LL BRING:

• Bachelor’s degree preferred, but not required
• Minimum of 3 years of professional experience working in one of the following: insurance brokerage, mortgage brokerage, banking, law firm, or financial services company, responsible for handling review and proofreading of contracts and other transactional documents
• Proficient with Microsoft Office Suite, Excel, and Word
• Strong communication skills - both written and verbal
• High attention to detail
• Strong analytical skill and detailed contract review experience
• Strong sense of urgency & speed to respond, but while maintaining high level of accuracy
• Insurance industry experience is a plus, but not required

COMPENSATION:

Compensation will be determined based on factors such as experience, skills, training, certificates, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.

WHY EPIC:

EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.