Entertainment Associate

Edison's Entertainment Complex; Edwardsville (IL); On-site; USD 17,047 - 24,280; Full time

Job summary

Edison's Entertainment Complex in Edwardsville seeks an Entertainment Associate to operate attractions, maintain cleanliness, and provide exceptional guest service. In this role, you will engage with guests, assist them with game rules, and ensure a fun environment.

The position requires a positive attitude, a knack for customer service, and the ability to take direction. Whether you are available for full-time or part-time work, you will play a vital role in creating memorable experiences for all guests.

Starting pay is $15.00 per hour, with evening and weekend availability needed.

Qualifications

• Conversant with strangers and welcoming.
• Possesses a positive and constructive attitude.
• Cares about the quality of work and its impact.
• Able to take directions and learn.

Responsibilities

• Operate and maintain attractions including laser tag, arcade games, and bowling lanes.
• Deliver friendly, professional customer service.
• Maintain cleanliness in assigned areas.
• Respond to guest questions and needs.

Skills

Personality

Positive attitude

Caring

Ability to take direction

Mathematical skills

Organizational skills

Technological skills

Job description

Edison’s Entertainment Complex is your ultimate destination for fun, food, and unforgettable experiences. Enjoy 12 lanes of boutique bowling, battle it out in our 3,400-square-foot multi-level laser tag arena, and explore our state-of-the-art arcade packed with the latest and greatest games. Relax and refuel in our full-service restaurant and lounge orcelebrate any occasion in one of our five private party rooms—perfect for birthdays, business events, and everything in between.

Job Description

Join our dynamic team and help create unforgettable experiences for our guests! As an Entertainment Associate, you’ll operate and maintain attractions including our laser tag arena, arcade games, and bowling lanes. You’ll assist guests, explain game rules, ensure equipment is functioning properly, and keep the area clean and fun for everyone.

Perform a variety of cross-trained duties to support the operation of laser tag, arcade/redemption, concessions, and bowling areas.

Deliver an exceptional guest experience by providing friendly, professional customer service at all times.

Operate the point-of-sale system accurately and handle money responsibly.

Maintain cleanliness and organization in your assigned areas, ensuring a safe and welcoming environment.

Respond to guest questions, requests, and needs in a helpful and accommodating manner.

Collaborate effectively as part of a team under the guidance of management, following direction and supporting overall operations.

Qualifications

We are looking for people who possess the "core four."

• Personality. Conversant with strangers, smiles, welcoming body language.
• Attitude. Possesses a positive, cooperative, and constructive attitude.
• Care. Truly cares about the quality of their work and about their impact on co-workers and the organization.
• Direction. Takes and follows direction well. This is key to learning.

We first look at the qualities above and match them with our expectations of showing up on time, being a good employee, and a good citizen to our staff, managers and guests.

Other technical skills such as good command of math, organization, technology, are a plus.

Additional Information

Compensation & Schedule:

Starting Pay: $15.00 per hour

Hours: Full-time and part-time positions available

Availability: Weekday evenings and weekends required

Application Instructions:

Please include any relevant experience when applying.

Equal Employment Opportunity

Edison’s Entertainment Complex is an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, religion, disability, or age in our programs, activities, or employment practices.