Banquet Captain

Edison's Entertainment Complex; Edwardsville (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Edison’s Entertainment Complex in Edwardsville, IL is seeking an experienced banquet manager to lead event service and guest relations across weddings, birthday parties, and large corporate gatherings. You will train staff, oversee setup, liaise with kitchen, manage contracts, and ensure timely, high-energy service during weekend events.

Join a fast-paced venue known for its complex event center and diverse celebrations, where organizational excellence and customer focus drive memorable

Qualifications

• 2+ years’ banquet serving experience required.
• Must be 21+ years old.
• Strong conversational and people skills.
• Organized with good time management and attention to detail.
• Ability to multi-task in high-volume events.
• Flexible schedule; weekends and early mornings common.

Responsibilities

• Train staff and supervise banquet service during events.
• Plan and set up event layouts and staging items.
• Coordinate with kitchen for service flow and food presentation.
• Monitor sanitation and cleanliness of service areas.
• Maintain contracts, menus, and event procedures awareness.
• Foster repeat business through strong client relationships.
• Lead shifts and ensure high morale and efficiency.

Skills

Teamwork

Positive attitude

Tech savvy

Attention to detail

Multitasking

Pressure handling

Job description

Edison’s Entertainment Complex is the St. Louis area’s home of GENIUS LEVEL FUN! Built in 2012 and located in Edwardsville, IL, Edison’s features 12 lanes of boutique bowling, a 4,000 sq. ft. laser tag arena newly re-themed and with a second level in August 2017, a 65+ game state-of-the-art arcade,7 event spaces including our newly opened 200+ event center The Outlet.

Job Description

We are looking for somebody to join our team to continue to cultivate new client relationships as well as maintain our current client list.

Banquet captain duties include but are not limited to:

• Properly assist in training staff
• Projects supply needs for each event
• Projects table layout and any additional staging items and communicate to set up team.
• Acts as a liaison to the kitchen staff
• Leads shifts and actively participates in the servicing of events
• Maintains a thorough understanding of event contracts, menus, and operational procedures.
• Set up buffets with food presentation standards and practices in mind, ensuring safe food handling. Monitor cleanliness and proper sanitation of service areas.
• Break down and clean event space and set for next event per Edison’s & The Outlet standards.
• Assists other team members as needed or as business dictates.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity, and efficiency/effectiveness.
• Strives to create memorable moments for our clients as well as staff.
• Additional duties as assigned by management
• Special projects as needed

Qualifications

We are looking for a banquet manager to join our team as we grow our new event center as well as maintain events in Edison’s.

We work with guests that are planning their child's birthday to wedding, wedding receptions and even off site events with major companies planning their 4,000+ staff event.

• Great conversational skills and Teamwork-oriented
• Positive outlook and outgoing personality
• 2+ years’ experience banquet serving is a must
• 21+
• Tech savvy
• Basic math skills
• Organized and have attention to detail
• Pride yourself on your ability to cultivate relationships with repeat customers
• The ability to multi-task
• Ability to work well under pressure and problem solve
• You MUST have a flexible work schedule, events are majority on the weekends, we also have early morning events and weekdays events.

Additional Information

DO NOT APPLY IF YOU:

• Are timid, introverted, soft-spoken, or do not enjoy making work fun
• Can not be to work on time.
• Don’t enjoy putting smiles on the faces of your customers
• Have trouble maintaining a high level of energy and a sense of urgency in a high-volume environment
• Do not have a pleasant demeanor and a clean-cut professional appearance

COMPENSATION:

• Scheduled Top events

EEO STATEMENT: Edison’s Entertainment Complex does not discriminate on the basis of race, color, national origin, sex, religion, disability, or age in its programs, activities or employment practices.