Enterprise Voice Engineer III

Leidos LLC; Illinois; On-site; USD 73,000 - 133,000; Full time

Benefits offered by this job

Health and Wellness programs

Retirement benefits

Competitive compensation

Job summary

Leidos, a defense and government solutions company, seeks an Enterprise Voice Engineer to support DISA Voice Services. You will maintain a large, resilient IP telephony network, perform fault analysis, and manage changes to ensure secure, reliable operations.

You will configure routing, call flows, and device profiles across CUCM/Unity/CUBE, Oracle SBC, and Avaya Aura. A Secret clearance and DoD 8750 IAT II or Security+ CE are required.

Qualifications

• DoD 8750 IAT level II or Security+ CE certification or equivalent.
• Experience with Cisco, Avaya or Oracle voice platforms incl. CUCM/Unity/CUBE/SBC.
• Active Secret security clearance.
• Expertise in SIP signaling and call flow.

Responsibilities

• Maintain a large, complex IP voice/video communications infrastructure.
• Configure and troubleshoot voice, video and data networks; document changes.
• Analyze and resolve voice signaling, registrations and media problems.
• Configure call routes, spaces, partitions and profiles; support firewall infra.
• Develop policy, work instructions and reporting for enterprise IP telephony.

Skills

SIP signaling

Fault analysis

Voice network expertise

Security clearance

Education

Bachelor's degree

Master's degree

Tools

CUCM

Cisco Unity

CUBE

Oracle SBC

Avaya Aura Application Server

Job description

Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services. The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise Voice Engineer. The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of DISA Voice Services. Responsible for performing and training the team on the following duties:

• Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
• Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
• Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
• Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
• Configure Cisco or Juniper routing and switching devices.
• Support distributed firewall infrastructure.
• Develop technical policy, work instructions and reporting in support of an enterprise IP telephony network.
• Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
• Analyze and resolve remote site registration, signaling and media problems.
• Validate change requests and ensure accuracy.
• Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
• Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.

Basic Qualifications:

• Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.
• Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.
• Expertise in SIP internetworking signaling and call flow.
• Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.
• Currently possess an active Secret security clearance.

Preferred Qualifications:

• Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
• Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
• Experience with Oracle SBCs and other voice media gateway appliances.
• Experience supporting distributed firewall infrastructure.
• Experience creating/supporting IPSec MPLS VPN infrastructure.
• Experience implementing and supporting BGP routing protocols.
• Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
• Familiarity with IPSec implementation and troubleshooting.

Required Experience & Education:

Requires BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience. (Or equivalent combination of education and/or experience.)

GSMO If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

September 21, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $73,450.00 - $132,775.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com.

Pay and Benefits

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.