Enterprise Vendor Management Specialist

Bankers Trust Company; Des Moines (IA); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Generous PTO

401(k) with match

Tuition assistance

Company-paid life insurance

Lifestyle accounts

Banking benefits

Job summary

Bankers Trust Company in Des Moines, IA is seeking an Enterprise Vendor Management Specialist to support enterprise-wide systems, train users, and provide data reporting for vendor performance. You will manage user administration, participate in system upgrades, and develop dashboards to improve data quality.

The role collaborates with internal teams, manages vendor relationships, and ensures regulatory compliance while serving as a primary escalation point for end-users.

Qualifications

• Three years of vendor management experience
• Experience with managing third-party vendors
• Bachelor's degree preferred in related field

Responsibilities

• Tracks vendor product roadmap and backlog with business needs
• Conducts and reviews vendor assessments
• Collaborates with internal teams to align with goals
• Escalation point for end-users
• Develops relationships with enterprise vendors
• Monitors system updates and config changes
• Develops reports, dashboards, and data quality improvements
• Researches emerging products and standards
• Supports regulatory requirements and system audits
• Coordinates with IT on issues and upgrades
• Keeps end-users informed on performance and usage
• Manages vendor management system and due diligence
• Assists with policies for bank and vendor engagement
• Identifies training needs
• Performs other duties as assigned

Skills

Vendor management

Enterprise solutions

Deadline management

Contracts & SLAs

Education

Bachelor's degree in Business/Technology

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Des Moines, IA, US

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

Job Summary:

The Enterprise Vendor Management Specialist is part of a team responsible for supporting various enterprise-wide systems and products used across the organization. The Enterprise Vendor Management Specialist will be responsible for user administration, maintenance, and management of the enterprise-wide systems to ensure maximum usage of the available technology. This includes ancillary internal and third-party systems. The role will also be responsible for providing systems training and data reporting for all vendor performance and issue management.

Primary Functions and/or Responsibilities:

• Tracks the vendor product roadmap, backlog, and execution of initiatives to deploy new features and functionality in collaboration with business needs
• Conducts and reviews vendor assessments
• Collaborates with internal teams to ensure alignment with business goals
• Functions as top-level escalation point for business line end-users
• Develops and builds key relationships with Bank’s enterprise vendors and builds key escalation paths
• Monitors updates and addresses system configuration changes where needed
• Develops and maintains reports, dashboards, and processes to continuously improve data quality
• Conducts research on emerging products, services, protocols and standards in support of development efforts as well as any ancillary systems integrated or stand-alone
• Understands the regulatory requirements and system impacts
• Provides administrative support, including management and support of system audits
• Engages, escalates, and coordinates with IT to resolve issues and assists with system upgrades and changes
• Collaborates with end-users with ongoing performance and usage of enterprise systems and possesses a strong knowledge of vendor systems and capabilities
• Handles vendor management within our vendor management system which includes ongoing due diligence monitoring
• Assists with developing policies and procedures for bank and vendor engagement
• Identifies and coordinates training as needed
• Performs other duties as assigned

Education and/or Experience:

• Bachelor’s degree in Business, Technology, or other related field preferred
• At least three years of vendor management experience
• Experience with managing third-party vendors preferred

Specific Skills, Knowledge & Abilities:

• Strong knowledge of enterprise solutions
• Ability to meet and manage deadlines as well as conflicting priorities
• Strong knowledge of contracts and Service Level Agreements (SLAs)

Hiring Salary Range

The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Base Salary Range: $60,000 - $70,000 plus Annual Bonus.

• Group Health, Dental, and Vision Insurance
• Generous Paid Time Off (PTO)
• 401(k) plan with lucrative company match
• Tuition assistance
• Company Paid Life Insurance
• Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.
• Team Member Banking - a suite of products and services with special benefits for employees

Hybrid Eligibility:

Position may be eligible for a hybrid work schedule (requiring some days in the office each week).

EQUAL OPPORTUNITY EMPLOYER

"PROTECTED VETERANS" AND "INDIVIDUAL WITH DISABILITY"