Enterprise Technology Training Manager - Remote

OneDigital; United States; Remote; USD 110,000 - 115,000; Full time

Job summary

OneDigital is seeking an L&D Manager to develop and implement training programs that enhance employee's technical skills and knowledge. This role involves assessing training needs, managing projects, and collaborating with cross-functional teams to align training initiatives with business goals. The ideal candidate will have experience in technical training, a degree in a related field, and a passion for facilitating employee growth in technology-related subjects.

Benefits

Health and wellbeing benefits

Paid time off

Retirement benefits

Job-related expense reimbursement

Employee perks and discounts

Qualifications

• Proven experience as an L&D Manager or Project Manager in a tech-related field.
• Background in technical training and proven history of implementing change management.

Responsibilities

• Develop and implement training programs for employee technical skills.
• Collaborate with cross-functional teams to align training programs with business goals.
• Evaluate training effectiveness through performance metrics.

Skills

Technical Proficiency

Attention to Detail

Training and Development

Communication Skills

Presentation Skills

Project Management

Interpersonal Skills

Problem-Solving

Adaptability

Systems Knowledge

Education

Degree in Business, Education, Human Resources, or IT

Tools

Microsoft Office 365

CRM Systems

LMS

AI Tools

Job description

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot.Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity:

Summary:

Develop and implement training programs to enhance employees' technical skills and knowledge. Assess training needs, design curricula, and deliver sessions to ensure proficiency in the latest systems and technologies. Collaborate with cross-functional teams and lead trainers to effectively implement change management for each project.

Essential Duties and Responsibilities:

• Develop Enterprise-level Training Programs:Create and implement comprehensive training programs that support organizational technology initiatives and adapt to varying technology skill levels and acumen.
• Project Management:Manage multiple learning initiatives simultaneously, ensuring timely and successful completion.
• Assess Training Needs:Conduct needs assessments to identify skill gaps and training requirements.
• Collaborate with Stakeholders:Work closely with Business Development, PMO, IT, HR, and other departments and practices to align training programs with business goals.
• Support Change Management:Assist in change management initiatives by providing training and support during implementing new systems and technologies.
• Evaluate Training Effectiveness:Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
• Support Technology Initiatives:Align training programs with organizational technology initiatives and ensure employees are proficient with new systems and tools. May include supporting pilot groups for new initiatives.
• Manage Training Resources:Oversee the allocation and management of training resources, including time, budgets, facilities, and equipment.
• Stay Updated:Keep abreast of the latest trends and best practices in technical training and development.
• Lead and Manage a Team:
  • Oversee a team of L&D Systems & Technology trainers, ensuring effective design and delivery of technical training programs.
  • Mentor and develop trainers to enhance their skills and effectiveness.

Qualifications, Skills and Requirements:

• Technical Proficiency:A strong understanding of various systems and technologies relevant to the organization. This includes staying updated on the latest tech trends and tools.
• Attention to Detail:Process driven approach.
• Training and Development:Expertise in designing, developing, and delivering effective training programs. This includes knowledge of adult learning principles and various training methodologies.
• Communication Skills:Excellent verbal and written communication skills to convey complex technical information clearly and effectively to diverse audiences.
• Presentation Skills:Ability to engage and captivate an audience during training sessions, making the material accessible and engaging.
• Project Management:Strong organizational and project management skills to simultaneously plan, execute, and oversee multiple training initiatives.
• Interpersonal Skills:Ability to build relationships and collaborate with various stakeholders, including department heads, trainers, and external vendors.
• Problem-Solving:Aptitude for identifying training gaps and developing innovative solutions.
• Adaptability:The ability to adjust training programs and methods based on the organization's evolving needs and technological advancements.
• Systems Knowledge: Microsoft Office 365, previous CRM use and training, video editing, LMS, AI

Education, Training and Experience:

• A degree in Business, Education, Human Resources, Information Technology, or a related field.
• Proven experience as an L&D Manager or Project Manager in a technology-related field, must have a background with technical training and development.
• Previous experience with CRM Training required; Salesforce, D365, Applied Epic is a plus.
• Previous experience collaborating between business processes and systems to support the organization's operational needs.
• Strong understanding of technology, systems, and current learning and development methodologies.

The typical base pay range for this role nationwide is $110,000 to $115,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!