Enterprise Tech Program Manager - AI & Agile Leadership

ITSMF; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health care insurance

Retirement planning

Paid days off

Job summary

Cox is seeking a Senior Program Manager to oversee complex, high‑risk IT and Operations programs critical to the organization. You will coordinate cross‑functional teams and multiple delivery systems, ensure sequencing and dependencies are tracked, and escalate deviations promptly.

The role partners with Enterprise Technology Delivery and IT Owners to drive business results. Responsibilities include lifecycle management, budget oversight, risk mitigation, and stakeholder communication within a

Qualifications

• Bachelor's degree in technical, business, or management discipline with 4 years' experience in active Program/Project management.
• PMP certification required or in progress.
• 2+ years’ experience leading or supporting SAFe Agile teams.
• Experience with Smartsheet preferred.
• Demonstrated experience managing large-scale, complex technology projects or programs.
• Effective at working in a highly matrixed environment.
• Excellent facilitation and communication skills, both verbal and written.

Responsibilities

• Lead and manage complex enterprise programs involving cross-functional teams and delivery systems in an Agile and matrixed environment.
• Facilitate collaboration across IT and business functions to align scope, timeline, risks, and dependencies.
• Drive AI adoption and connect human/AI value across teams.
• Support all phases of the program lifecycle: initiation, planning, execution, monitoring, closure.
• Develop and deliver program management deliverables per approved methodology.
• Communicate objectives clearly and motivate teams and delivery systems to achieve them.
• Organize work into executable work packages and manage scope.

Skills

Facilitation

Communication

Organizational skills

Analytical thinking

Agile/SAFe

Leadership

Verbal & written communication

Matrixed environment

Education

Bachelor's degree in technical/business/management

Tools

Smartsheet

Job description

Cox is seeking a Senior Program Manager to oversee complex, high‑risk IT and Operations programs critical to the organization. You will coordinate cross‑functional teams and multiple delivery systems, ensure sequencing and dependencies are tracked, and escalate deviations promptly.

The role partners with Enterprise Technology Delivery and IT Owners to drive business results. Responsibilities include lifecycle management, budget oversight, risk mitigation, and stakeholder communication within a