Enterprise Systems Administrator

CFS; Grand Rapids (MI); On-site; USD 90,000 - 110,000; Full time

Job summary

CFS in Grand Rapids, MI is seeking an Enterprise Systems Administrator to support and enhance our enterprise technology stack, including Microsoft 365, Salesforce, Claude, and other critical platforms.

You will administer, integrate, and optimize core business applications, manage data flows between systems, automate tasks with PowerShell, and collaborate with Finance, Operations, Sales, and HR to drive reliability and efficiency.

Qualifications

• 3+ years of experience supporting, administering, or engineering enterprise applications and business systems.
• Hands-on experience with Microsoft 365 technologies including Teams, SharePoint, OneDrive, Intune, and Entra ID.
• Experience supporting additional enterprise platforms such as Salesforce, Workday, ERP systems, or similar SaaS applications.

Responsibilities

• Administer, configure, and support enterprise applications including Microsoft 365 (Teams, SharePoint, OneDrive, Intune), Claude, Salesforce, Workday, ERP platforms, and related technologies.
• Manage and support integrations between enterprise applications to ensure seamless data flow and business process continuity.
• Troubleshoot application issues, identify root causes, and implement sustainable solutions across multiple platforms.
• Monitor system performance, security, availability, and data integrity while proactively identifying opportunities for optimization.
• Collaborate with stakeholders across Finance, Operations, Sales, Engineering, HR, and other departments to improve business processes and application adoption.
• Develop and maintain technical documentation, standard operating procedures, and knowledge base content.
• Leverage PowerShell and automation tools to streamline administration and support processes.
• Remain current on Microsoft 365 and enterprise application enhancements, recommending and implementing new capabilities where appropriate.
• Provide end-user training, support, and guidance to maximize system utilization and productivity.
• Evaluate new technologies, platforms, and enhancements while contributing to the organization's technology roadmap and digital transformation initiatives.

Skills

Microsoft 365

PowerShell

Automation

API integrations

Analytical thinking

Communication

Education

Bachelor's degree in Information Technology / Computer Science / Information Systems

Tools

Claude

Salesforce

Workday

ERP systems

Intune

Entra ID

Job description

Position

Enterprise Systems Administrator

Salary

$100,000+ and Annual Bonus Potential

Benefits

Medical/Dental/Vision, Retirement Plan, PTO, Paid Holidays, Professional Development, and more.

Job Overview

We are seeking a highly motivated Enterprise Systems Administrator to support, optimize, and enhance our enterprise technology ecosystem. This individual will be responsible for the administration, configuration, integration, and continuous improvement of core business applications including Microsoft 365, Salesforce, Claude, and other enterprise platforms. This role partners closely with IT and business stakeholders to ensure systems operate reliably, integrate effectively, and evolve to meet organizational needs.

Responsibilities Of The Enterprise Systems Administrator

• Administer, configure, and support enterprise applications including Microsoft 365 (Teams, SharePoint, OneDrive, Intune), Claude, Salesforce, Workday, ERP platforms, and related technologies.
• Manage and support integrations between enterprise applications to ensure seamless data flow and business process continuity.
• Troubleshoot application issues, identify root causes, and implement sustainable solutions across multiple platforms.
• Monitor system performance, security, availability, and data integrity while proactively identifying opportunities for optimization.
• Collaborate with stakeholders across Finance, Operations, Sales, Engineering, HR, and other departments to improve business processes and application adoption.
• Develop and maintain technical documentation, standard operating procedures, and knowledge base content.
• Leverage PowerShell and automation tools to streamline administration and support processes.
• Remain current on Microsoft 365 and enterprise application enhancements, recommending and implementing new capabilities where appropriate.
• Provide end-user training, support, and guidance to maximize system utilization and productivity.
• Evaluate new technologies, platforms, and enhancements while contributing to the organization's technology roadmap and digital transformation initiatives.

Preferred Experience of the Enterprise Systems Administrator

• 3+ years of experience supporting, administering, or engineering enterprise applications and business systems.
• Hands-on experience with Microsoft 365 technologies including Teams, SharePoint, OneDrive, Intune, and Entra ID.
• Experience supporting additional enterprise platforms such as Salesforce, Workday, ERP systems, or similar SaaS applications.
• Proficiency with PowerShell scripting and automation.
• Working knowledge of APIs, integrations, web services, and enterprise application architecture.
• Experience troubleshooting complex application issues in a multi-system environment.
• Strong analytical, problem-solving, and communication skills with the ability to work effectively across technical and business teams.
• Experience creating technical documentation, knowledge articles, and process documentation.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent professional experience.

Bonus Experience of the Enterprise Systems Administrator

• Microsoft certifications such as Microsoft 365 Administrator Expert, Azure Administrator Associate, or related credentials.
• Experience with Salesforce administration and configuration.
• Experience supporting Workday or other Human Capital Management (HCM) platforms.
• Knowledge of identity and access management, security best practices, and compliance frameworks.
• Experience with low-code/no-code platforms, workflow automation, or Power Platform.
• Experience supporting AI-powered workplace technologies and productivity tools.
• Previous involvement in digital transformation, application modernization, or enterprise technology initiatives.

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