Enterprise Strategic Accounts Manager

Natera; Chicago, Madison, Milwaukee (IL, WI, WI); On-site; USD 230,000 - 250,000; Full time

Benefits offered by this job

Car allowance

RSUs

Job summary

Natera is seeking an Enterprise Strategic Account Manager to drive partnerships, enterprise-wide integrations, and contracting initiatives across major hospital systems and IDNs. The role spans four business units and requires navigating complex healthcare organizations, engaging executive stakeholders, and delivering measurable value.

The ideal candidate will travel up to 70%, build executive-level relationships, and develop solutions that expand access to Natera’s testing portfolio while

Qualifications

• Physician-facing sales experience in the diagnostic laboratory industry.
• Experience navigating complex hospital systems and IDNs.
• Proven track record in expanding strategic accounts and revenue growth.

Responsibilities

• Develop and execute strategic account plans across hospital systems and IDNs.
• Lead enterprise EMR integrations and strategic contracting initiatives.
• Collaborate with cross-functional teams to align priorities and remove barriers.
• Build and maintain executive-level relationships with physicians, KOLs, medical directors, and hospital leaders.
• Improve workflows and standardized testing processes across the enterprise.
• Identify growth opportunities and coordinate internal resources to achieve objectives.
• Maintain deep product and market expertise to represent Natera at the executive level.
• Travel up to 70% to support relationships and initiatives.

Skills

Strategic account management

Executive relationship building

Healthcare stakeholder management

EMR integrations

Healthcare contracting

Territory management

Negotiation

Cross-functional collaboration

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Natera is seeking an experiencedEnterprise Strategic Account Manager (ESAM) to drive strategic partnerships, enterprise-wide integrations, and contracting initiatives across major hospital systems and Integrated Delivery Networks (IDNs).

This highly collaborative role works across Natera's four business units—Women's Health, Organ Health, Oncology, and Rare Disease—to expand access to Natera's innovative testing solutions, optimize clinical workflows, and strengthen long-term customer relationships.

The ideal candidate is a strategic thinker and proven relationship builder who can navigate complex healthcare organizations, engage executive-level stakeholders, and develop solutions that deliver meaningful value for both Natera and its healthcare partners.

TERRITORY: The territory includes Northern Illinois and Wisconsin. Candidates should ideally reside within the Chicago–Milwaukee–Madison geographic triangle, with a strong preference for those based in or near one of these three major metropolitan areas. This central location provides strategic access to the territory and allows for efficient travel throughout the region.

What You’ll Do

• Enterprise Strategy & Growth: Develop and execute strategic account plans that expand Natera's presence across hospital systems and IDNs, increase testing adoption, and drive sustainable revenue growth.
• EMR Integration & Contracting: Lead enterprise-level initiatives focused on electronic medical record (EMR) integrations, strategic contracting, and solutions that streamline workflows and expand access to Natera's testing portfolio.
• Cross-Functional Collaboration: Partner with commercial and operational teams across Women's Health, Organ Health, Oncology, and Rare Disease to align business priorities, remove barriers, and maximize enterprise-wide opportunities.
• Executive Relationship Management: Build and maintain strong relationships with key decision-makers, including physician leaders, key opinion leaders (KOLs), medical directors, hospital administrators, laboratory leadership, and IT stakeholders.
• Workflow Optimization: Collaborate with healthcare system leaders to improve testing workflows, enhance operational efficiencies, and support standardized testing processes across the enterprise.
• Strategic Business Planning: Identify growth opportunities, develop account-specific strategies, and coordinate internal resources to achieve organizational objectives.
• Product & Market Expertise: Maintain a comprehensive understanding of Natera's technology, testing solutions, and competitive landscape to effectively represent the organization at the executive level.
• Travel: Travel up to 70% to support customer relationships, strategic initiatives, and internal collaboration.

What You Bring

• Bachelor's degree or equivalent experience required; MBA preferred.
• Minimum of 3 years of physician-facing sales experience in the diagnostic laboratory industry, preferably molecular diagnostics or genetics.
• Minimum of 3 years of successful strategic account management, key account sales, or consultative selling experience, preferably within diagnostics or healthcare.
• Demonstrated success in expanding strategic accounts, developing new markets, launching products, and driving revenue growth.
• Proven track record of sales achievement, with recognition for exceptional performance preferred.
• Experience navigating complex hospital systems and IDNs, including EMR integrations, enterprise contracting, and healthcare system decision-making processes.
• Established ability to influence senior-level stakeholders, manage complex sales cycles, and build collaborative partnerships across multiple departments.
• Strong strategic thinking and business acumen, with the ability to translate enterprise objectives into actionable plans.
• Exceptional relationship management, negotiation, and executive-level communication skills.
• Ability to influence cross-functional teams and navigate complex organizational structures.
• Results-oriented mindset with a strong sense of ownership, accountability, and urgency.
• Excellent organizational, prioritization, and time management skills.
• Highly collaborative, adaptable, and self-motivated, with the ability to work independently in a dynamic environment.

The total on-target earnings (OTE) package includes a competitive base salary and uncapped quarterly commissions. Additional compensation benefits include a car allowance and Restricted Stock Units (RSUs).

The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes.

On-target earnings (OTE)

$230,000 - $250,000 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.