Enterprise Solutions Specialist -- Chicago Metro

Abbott Laboratories; Chicago, Northern (IL, KY); Hybrid; USD 87,000 - 173,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Tuition reimbursement

Education benefits

Job summary

Abbott is seeking an Enterprise Solutions Specialist for the Chicago Metro area. This remote role supports Strategic Account Executives to drive adoption of Abbott Diabetes Care products in health systems across Chicago and Wisconsin.

You will partner with clinical and administrative stakeholders on design, implementation, and adoption of health-system solutions. You will travel 50–75% to customer sites, collaborate with internal specialists, conduct workflow analyses, and help ensure successful

Qualifications

• 5+ years of work experience in clinical consulting, field sales, product marketing, systems analysis, or related medical/biotech roles.
• Strong problem solving, relationship building, and cross-functional collaboration skills.
• Ability to travel 50–75% and manage multiple projects.

Responsibilities

• Support SAEs to drive adoption of Abbott Diabetes Care portfolio within health systems.
• Develop and maintain relationships with stakeholders across clinical and administrative teams.
• Assist with workflow analyses and implementation of new functionality and solutions.

Skills

Clinical consulting

Field sales

Systems analysis

Project management

Job description

Enterprise Solutions Specialist -- Chicago Metro

This job is available in 18 locations Category Sales

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a remote opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we’re committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.

As an Enterprise Solutions Specialist (ESS), you will support the Strategic Account Executives (SAEs) to drive the adoption of the Abbott Diabetes Care (ADC) product portfolio, which includes continuous glucose monitoring (CGM), at health systems within an assigned territory. The role will partner with key clinical and administrative stakeholders on the design, implementation, and adoption of health system solutions to integrate ADC’s product portfolio within healthcare facilities at target health systems with direction from the SAE.

This is a filed based opportunity. The territory will cover health systems in Chicago Metro and Wisconsin.

What You'll Do

• Collaborate with SAEs as necessary on development of account strategy and execution plans at priority health systems within assigned territory
• Develop and maintain strong working relationships with customer stakeholders at healthcare facilities and HQ at target health systems throughout the clinical workflow advisory, implementation, and adoption process
• Conduct existing workflow analyses and consult on workflow changes that need to occur with the implementation of new functionality and solutions in ADC’s portfolio
• Support solution implementation across customer facilities, effectively partnering with internal technical specialists, as needed, to develop and refine the solution
• Facilitate proper change management in the clinical or operational environment, ensure proper testing of the solution, and establish a comprehensive training plan to provide for a smooth transition of the solution to the customer
• Provide staff support and training on workflows for onboarding patients
• Define and document desired outcomes and KPIs according to identified customer needs
• Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned

Experience You'll Bring

Required

• 5+ years of work experience in one or more of the following: clinical consulting, field sales, product marketing, systems analysis, agency or medical/clinical experience within the medical device, pharmaceutical and/or biotech industry
• Excellent problem solving, relationship building, cross-functional collaboration, and project management skills Solution-oriented mindset
• Process management skills, including end-to-end mapping and systems analyses abilities
• Professionalism when interacting with customers
• Ability to prepare and deliver effective oral and written communications
• Skilled in crafting and executing change management actions and communications
• Proven ability to manage both projects and time
• Prior clinical training and adult education delivery experience
• Willingness and ability to travel, including overnight 50% - 75%

Preferred

• Registered Dietitian (RD/RDN) or Certified Diabetes Care and Education Specialist (CDCES) with experience in a hospital and/or outpatient setting.
• Experience developing or consulting on clinical protocols and / or workflows
• Diabetes disease area knowledge and experience with related products (e.g. glucose monitors, pumps)

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission: why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.

The base pay for this position is $86,700.00 – $173,300.00. In specific locations, the pay range may vary from the range posted.

A DAY IN THE LIFE IN DIABETES CARE SALES

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and

Job Id 31163697 Medical surveillance No Division ADC Diabetes Care Travel Yes, 50 % of the Time Additional Location United States - Wisconsin - Fond Du Lac, United States - Wisconsin - Appleton, United States - Wisconsin - Eau Claire, United States - Wisconsin - Wisconsin Dells, United States - Wisconsin - Green Bay, United States - Wisconsin - Madison, United States - Wisconsin - Milwaukee, United States - Wisconsin - Middleton, United States - Wisconsin - Wausau, United States - Wisconsin - Marshfield, United States - Wisconsin - Janesville, United States - Wisconsin - Beaver Dam, United States - Wisconsin - De Forest, United States - Wisconsin - Rhinelander, United States - Wisconsin - Beloit, United States - Wisconsin - La Crosse, United States - Wisconsin - Kenosha Significant work activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day); Driving a personal auto or company car or truck, or a powered piece of material handling equipment; Keyboard use (greater or equal to 50% of the workday)

INNOVATIVE BENEFITS

DIVERSITY & INCLUSION

We strive to provide environments where all employees feel welcome and able to bring their full selves to work. To do this we integrate diversity, equity, and inclusion across Abbott.

SUSTAINABILITY FOR OUR FUTURE

At Abbott, sustainability means managing our efforts so we can help the greatest number of people around the world live fuller lives through better health.

WE'RE RECOGNIZED AROUND THE WORLD

DOW JONES SUSTAINABILITY INDEX

BEST CORPORATE CITIZENS

FORTUNE CHANGE
THE WORLD

FORTUNE'S MOST ADMIRED COMPANIES

An Equal Opportunity Employer

Abbott is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.

EEO (ENGLISH)

EEO (SPANISH)

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

We provide reasonable workplace accommodations. U.S. residents only: To request accommodation, please call 224-667-0340or email [e-mail] .

Abbott is committed to pay equity and transparency. Compensation is determined using objective, job-related, and gender-neutral criteria in compliance with applicable laws and local regulations.