Enterprise Solutions Consulting Manager

Ramp; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and视on

One Medical Membership

401(k) including an employer match

Monthly wellness stipend

Parental leave

Unlimited PTO

Pet Insurance

Relocation support to move to NYC

WFH stipend

Job summary

Ramp is seeking a Solutions Consultant, Enterprise Team Manager in New York to lead a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach on discovery, solution design, demos, and deal strategy, partnering with Sales, Product, Engineering, Customer Success, and Account Management.

This player-coach role focuses on scalable processes, AI-assisted workflows, and executive-level communication.

Qualifications

• 8+ years of experience in Solutions Consulting, Sales Engineering, or related role.
• 3+ years of people management or demonstrated player-coach leadership.
• Fluency with enterprise systems and integrations, including ERP platforms.
• Experience building AI-assisted workflows for teams.
• Strong ability to coach on discovery, solution design, and executive storytelling.
• Proven success guiding complex enterprise sales cycles with multiple stakeholders.

Responsibilities

• Lead and develop a team of Enterprise Solutions Consultants; set expectations and provide feedback.
• Set operating rhythm for pipeline reviews, deal strategy, and staffing.
• Coach the team to lead discovery, deliver tailored demos, and architect solutions.
• Partner with Sales, Product, Engineering, Customer Success, and Account Management.
• Translate customer insight into actionable feedback and roadmap context.
• Maintain executive presence in strategic customer situations and RFPs.

Skills

Team leadership

Pre-sales

Discovery & solution design

Demos and presentations

Executive storytelling

Strategic deal coaching

AI-assisted workflows

ERP integrations

Customer empathy & collaboration

Tools

NetSuite

Sage Intacct

Microsoft Dynamics

APIs

SFTP

Python

Java

SQL

Job description

• As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects
• You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design, demos, technical deal strategy, and partner closely with Sales, Product, Engineering, Customer Success, Account Management to deliver a cohesive customer experience
• You will remain close to high-impact opportunities while scaling the team’s technical ownership financial fluency, and executive presence
• This is a player-coach leadership role: you will improve how the team qualifies and advances complex opportunities, create repeatable practices and assets, and use customer insight to shape Ramp’s go-to-market and product priorities
• Lead, coach, and develop a team of Enterprise Solutions Consultants; set clear expectations, provide regular feedback, and support career growth
• Establish a high-quality operating cadence for pipeline reviews, deal strategy, forecasting, staffing, and performance management
• Partner with Enterprise Sales leadership to shape account strategy, qualify complex opportunities, and deploy the right solutions resources at the right moments
• Coach the team to lead discovery, deliver tailored demos, and architect solutions that connect Ramp’s platform, financial workflows, ERP systems, and integrations to customer priorities
• Engage directly in the most strategic or complex customer situations, including executive conversations, technical validation, RFPs, and escalations
• Build scalable playbooks, technical assets, demo standards, and knowledge-sharing practices that improve quality and consistency across the team
• Partner with Product, Engineering, Product Marketing, Customer Success, and Services to translate recurring customer needs into actionable feedback, roadmap context, and strong handoffs
• Define and inspect team health metrics such as coverage, conversion, cycle efficiency, solution quality, customer outcomes, and talent development
• Foster an inclusive, high-accountability culture grounded in customer empathy, strong collaboration, speed, and continuous improvement
• Identify practical ways for the team to use AI to improve preparation, documentation, solutioning, and customer-facing work while maintaining quality and good judgment

Benefits

• Comprehensive medical, dental, and vision insurance
• One Medical Membership
• 401(k) including an employer match
• Monthly wellness stipend
• Parental leave
• Unlimited PTO
• Pet Insurance
• Relocation support to move to NYC
• WFH stipend

Executive presence and ability to influence senior internal and external stakeholders by translating technical complexity into business valueStrong operating judgment: able to prioritize limited resources, inspect pipeline health, make trade-offs, and drive execution in a fast-moving environmentTrack record of building repeatable processes, assets, and team rituals that elevate performance beyond individual contributions8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 3+ years of people management or demonstrated player-coach leadershipWorking fluency with enterprise systems and integrations, including ERP platforms such as NetSuite, Sage Intacct, or Microsoft Dynamics; APIs; SFTP; and adjacent HRIS, identity, and security systemsExcellent communication, organizational, and change-management skillsProven success leading teams through complex enterprise sales cycles involving multiple stakeholders, technical requirements, and long decision processesDemonstrated ability to coach others on discovery, solution design, executive storytelling, technical communication, and consultative sellingExperience building AI-assisted workflows for solutions, sales, or customer-facing teamsStrong understanding of enterprise financial operations, controllership priorities, and accounting workflowsExperience supporting fintech, spend management, accounting automation, or other financial software productsFamiliarity with government or public-sector sellingFamiliarity with Python, Java, or SQL; data integration and ETL platforms; cloud infrastructure; or enterprise authentication and security protocols