Enterprise Solutions Administrator

NC Community Colleges; Winterville (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Pitt Community College is seeking an Enterprise Solutions Administrator to manage and maintain the college’s enterprise applications and systems. The role emphasizes security, upgrades, and regulatory compliance within the institution.

The position supports system upgrades, patches, and integration with other college systems, while providing end-user training and documentation to ensure reliable IT services.

Qualifications

• Associate degree in IT or related field.
• 3-5 years of enterprise systems administration experience.
• Knowledge of enterprise applications, system administration, and security best practices.
• Experience with on-premise and cloud systems, including AWS, Microsoft 365, and Etrieve.
• Proficiency in managing virtual server infrastructure.
• Familiarity with backup and disaster recovery solutions.

Responsibilities

• Manage and maintain enterprise applications and systems, including installation, configuration, and troubleshooting.
• Monitor system performance and ensure high availability and reliability.
• Implement and maintain security measures to protect enterprise systems and data.
• Support integration of enterprise systems with other institutional systems and applications.
• Coordinate and perform system upgrades, patches, and maintenance activities.
• Develop and maintain documentation for system configurations, processes, and procedures.
• Ensure compliance with institutional policies and regulatory standards.
• Provide technical support and training to end users and IT staff.
• Collaborate with other IT staff to resolve complex technical issues.
• Participate in IT projects and initiatives as needed.

Skills

Enterprise systems administration

System security best practices

Virtual server infrastructure

Cloud-based systems (AWS, MS 365, Etre

Education

Associate’s degree in Information Technology, Computer Science, or related field

Equivalent combination of education and experience

Tools

AWS

Microsoft 365

Etrieve

Job description

Job Category

Professional

Application Period

Opens: 07/01/2026

Closes: 12/31/2026

Target Start Date

Expected Work Hours

M-F

Employment Type

Full-Time

Minimum Qualifications

What We Are Looking For:

Minimum Qualifications

• Associate’s degree in Information Technology, Computer Science, or related field
• 3-5 years of experience in enterprise systems administration or similar role
• Strong knowledge of enterprise applications, system administration, and security best practices
• Experience with on-premise and cloud-based systems, including AWS, Microsoft 365, and Etrieve
• Proficiency in managing virtual server infrastructure
• Familiarity with backup and disaster recovery solutions

OR an equivalent combination of education and experience may be considered.

Preferred Qualifications

Preferred Qualifications

• Experience in an educational or public sector environment
• Certificates such as Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, or similar
• Knowledge of compliance standards such as PCI, GLBA, CIS Controls IG 1, NIST, and HIPAA

Position Description

Under limited supervision, the Enterprise Solutions Administrator is responsible for managing and maintaining the college’s enterprise applications and systems. This role ensures optimal system performance, security, and integration with other institutional systems. The Enterprise Solutions Administrator supports system upgrades, patches, and compliance with institutional and regulatory standards.

What You’ll Do:

• Manage and maintain enterprise applications and systems, including installation, configuration, and troubleshooting.
• Monitor system performance and ensure high availability and reliability.
• Implement and maintain security measures to protect enterprise systems and data.
• Support integration of enterprise systems with other institutional systems and applications.
• Coordinate and perform system upgrades, patches, and maintenance activities.
• Develop and maintain documentation for system configurations, processes, and procedures.
• Ensure compliance with institutional policies and regulatory standards.
• Provide technical support and training to end users and IT staff.
• Collaborate with other IT staff to resolve complex technical issues.
• Participate in IT projects and initiatives as needed.

Our Values:

At Pitt Community College, our culture is built on excellence, collaboration, innovation, accountability and a student-centered focus. We expect our employees to embrace the following cultural statements:

• Every role contributes to student success.
• We treat one another with respect and work together as one team.
• We embrace creativity, adaptability, and new ideas to stay relevant.
• We act with integrity, accountability, and responsible stewardship.
• We put students first, designing programs and services that help them thrive in college, career and life.