Enterprise Sales Engineer, AMER

talonone; Boston (MA); Sur place; USD 215 000 - 235 000; Plein temps

Résumé du poste

Talon.One is seeking an Enterprise Sales Engineer to be the technical advisor for our most strategic clients, guiding them through complex architectural decisions and bridging needs with Talon.One's Incentive engine. You’ll collaborate with technology and agency partners, tailoring demos and POCs to fit each client's business and audience.

This US-based role supports our Boston, NYC, Chicago, and San Francisco hubs, with travel of 10–20%.

Qualifications

• 5+ years of experience as a Sales Engineer, Solutions Architect, or comparable consultant in commerce or customer engagement.
• Understand modern application architecture including REST APIs, microservices, and container deployment.
• Demonstrate history of long-tenured, relationship-driven work rather than fast quarterly deals.
• Ability to build consensus across technical and business stakeholders in large organizations.
• Explain complex technical ideas clearly to both technical and business audiences.

Responsabilités

• Run deep technical discovery with existing clients, mapping architecture, gaps, and requirements.
• Design and architect solutions, including custom POCs, that stand up to client scrutiny.
• Own the technical thread of RFI/RFP responses for major enterprise accounts.
• Adapt demo material and messaging to fit each client's business and audience.
• Guide technology and agency partners through onboarding and training for Talon.One projects.
• Build and maintain relationships with technical stakeholders up to CTO/CPO level.
• Execute Proofs of Technology, on-site or remote, converting technical trust into momentum.
• Partner with Strategic Account team to turn discovery into a tailored value proposition.

Connaissances

Sales engineering

Solutions architecture

Client relationship

Technical storytelling

Cross-functional collaboration

Strategic selling

Outils

REST APIs

Microservices

Container deployment

POC design

Description du poste

ABOUT THE ROLE:

As an Enterprise Sales Engineer, you'll be the technical advisor our most strategic clients turn to when they're weighing complex architectural decisions. You'll bridge what they need with what Talon.One can do, and you'll do it as a long-term partner, not a one-deal specialist. You'll also work closely with our technology and agency partners, giving them the technical guidance they need to integrate with and build on Talon.One's Incentive engine, and helping them unlock value.

This role is based in one of our US hubs (Boston, NYC, Chicago, San Francisco), with occasional travel (10-20% of your time).

ABOUT THE TEAM:

You'll join a 6-person Sales Engineering team in AMER, part of a 14-person global SE org, reporting to our Head of Sales Engineering AMER. We're shifting from fast, transactional deals toward deep, trust-based partnerships with accounts like the ones you'd recognize from retail and e-commerce, so this role exists specifically to give that shift the technical weight it needs.

ONCE YOU ARE HERE YOU WILL:

• Run deep technical discovery with existing clients, mapping their architecture, gaps, and requirements
• Design and architect solutions, including custom POCs, that hold up under real client scrutiny
• Own the technical thread of RFI/RFP responses for major enterprise accounts, shaping how we differentiate early
• Adapt demo material and messaging to fit each client's business, challenges, and audience
• Guide technology and agency partners through technical onboarding and training so they can launch their first Talon.One projects successfully
• Build and maintain relationships with technical stakeholders up to CTO and CPO level
• Execute Proofs of Technology, on-site or remote, that convert technical trust into commercial momentum
• Partner closely with the Strategic Account team to turn discovery into a sharp, tailored value proposition

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Bring 5+ years of experience as a Sales Engineer, Solutions Architect, or Business Analyst consultant, ideally in commerce or customer engagement
• Understand modern application architecture deeply, including REST APIs, microservices, and container deployment
• Show experience navigating technically complex products that touch multiple departments, like Marketing, Tech, Loyalty, Procurement, Pricing, or Merchandising
• Demonstrate a track record of long-tenured, relationship-driven work rather than fast quarterly deal cycles
• Build consensus across technical and business stakeholders in large organizations
• Explain complex technical ideas in plain, concise language to both technical and business audiences

The estimated total compensation for this role is $215,000 - $235,000, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.

WHY YOU SHOULD WORK FOR US:

• The right attitude: modern methods and a diverse, creative workspace with an open and international culture
• Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
• Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
• A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
• High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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