Enterprise Sales Development Representative

ServiceTitan, Inc.; Glendale, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flextime

Flexible time off

Bonus program

Health benefits & 401k

Equity & growth opportunities

Job summary

ServiceTitan, Inc. is seeking an Associate Strategic Development Manager to drive enterprise growth within the Strategic Enterprise segment.

You will own pipeline, engage large accounts, support mega deals, and coordinate cross-functional teams to move opportunities from qualification to close. Ideal candidates bring 3+ years of SDR experience with large accounts, strong communication and presentation skills, and comfort with a fast-paced, hybrid work model in the California market.

Qualifications

• 3+ years of SDR experience with calling into large accounts.
• Experience with enterprise accounts and executive support at the highest levels.
• Excellent interpersonal, communication, and presentation skills.
• Ability to multi-task in a fast-paced environment.
• Proficiency with presentation tools (Word/Excel/PowerPoint or Google Suite).
• Bachelor’s degree preferred; high school diploma required.

Responsibilities

• Focus on strategic engagement and pipeline accountability within the Enterprise market.
• Support development of mega enterprise business through relationships, events, and campaigns.
• Generate new opportunities via outbound campaigns to meet quotas and conversion metrics.
• Act as a support contact for prospects throughout the sales cycle.
• Coordinate meetings and manage campaigns/sequences with stakeholders.
• Qualify inbound leads, assess needs, and schedule demos for sales consultants.
• Assist in sales collateral and deal organization to advance opportunities.
• Collaborate with Solution Engineering, Partnerships, Product, and other teams.
• Stay informed on market trends, pricing, and new products.

Skills

Sales experience

Enterprise sales

Communication

Agility

Technical proficiency

Travel

Education

High school diploma

Bachelor's degree preferred

Tools

Salesforce

Gong

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Docs/Sheets/Slides

Job description

The Role:

Associate Strategic Development Manager (SDM) As an Associate SDM, you'll be part of a purpose-driven team providing a game-changing product that makes an extraordinary difference in our customers’ lives. This is a high-impact, experienced role focused on generating business within the Strategic Enterprise segment.

What You'll Do (Responsibilities):

• Your focus will be on intentional, strategic engagement and direct pipeline accountability within the Enterprise market.
• Business Development Support: Support in the development of new mega enterprise business to sell Service Titan's product and services through relationships, cold calling, trade shows, and conferences.
• Pipeline Generation: Generate new business opportunities through outbound cold calling campaigns, generating pipeline to hit an individual quota and conversion metrics per company standards.
• Sales Cycle Support: Act as a support contact for prospects throughout the sales cycle.
• Campaign Management: Coordinate meetings with various internal stakeholders and prospective customers; project and manage open campaigns/sequences via email, task, and call completion.
• Lead Qualification: Contact and qualify in-bound leads, complete needs assessment, and schedule demos for sales consultants.
• Needs Assessment: Identify client needs and collect appropriate products/services for client needs.
• Deal Organization: Assist in sales collateral and deal organization throughout the sales process to progress deals in a positive direction.
• Internal Collaboration: Work with internal resources to include Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and the Product teams.
• Market Awareness: Proactively seek new business opportunities in the market and stay up to date with new products/services and new pricing/payment plans.
• Team Alignment: Report to the Sales Development Supervisor and work closely with the team focused on Strategic Accounts.

What You'll Bring (Qualifications):

• Sales Experience: 3+ Years of SDR experience with calling into large accounts required, 5+ years of industry experience preferred.
• Enterprise Expertise: Expertise in working with large complex organizations and providing executive management support at the highest levels.
• Communication: Excellent interpersonal, communication, and presentation skills.
• Agility: Ability to multi-task in a fast-paced environment.
• Technical Proficiency: Strong skills on presentation products; Microsoft Word/Excel/Powerpoint or Google Suite Docs/Sheets/Slides.
• Education: High school diploma is required, Bachelor's degree is strongly preferred.
• Travel: Travel may be required.

Our Investment in Your Success:

We invest in high-performing individuals by providing the structure and opportunities for professional excellence. Growth Through Exposure: Thrive in an environment where you are constantly exposed to and learn from our top sales executives. We provide the resources and opportunity; your proactive approach will pave the way for advancement into roles like Sales Executive or Sales Leadership. High Earning Potential: Your proven hard work is directly rewarded with a highly competitive and generous compensation package. Master Our Tech Stack: Utilize and receive training on advanced sales tools including Salesforce, Gong, and other Enterprise-focused enablement technologies. Hybrid Schedule: Our policy states that if you are within ~40 miles of a Hub office, you will be required to work from the office 1-2 days a week. A Note on the Application & Hiring Process: When you submit your application for the Strategic Development Manager (SDM) position, your candidacy will be considered for all available SDM opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex. Our dedicated recruiting team operates centrally to review candidates for these multiple sales verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit. The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and sales vertical you will be supporting.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background,

We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

• Flextime, recognition, and support for autonomous work
• Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
• At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great.
• We strongly encourage people from underrepresented groups to apply.
• We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
• For candidates in the United States, the good faith hourly rate estimate for this role is Zone 1: $33.85 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $31.60 USD Applicable for: All other US locations.
• This role is also eligible for a variable commission plan.
• International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process.
• Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance.
• In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits.

We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started.