Enterprise Risk Manager

Caron Treatment Centers; Wernersville (Berks County); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Join a purpose-driven team at a leading healthcare organization focused on recovery and in the role of Enterprise Risk Manager. You will oversee risk management, facilitate safety programs, and ensure compliance with regulations to protect both staff and patients. Candidates will benefit from a supportive workplace committed to employee growth and professional development, alongside competitive compensation and benefits.

Benefits

Generous paid time off

Tuition reimbursement

Company-paid life and disability insurance

Competitive 401(k) plan

Comprehensive medical, dental, and vision plans

Qualifications

• 5 years’ experience in risk management, safety or healthcare equivalent.
• Preferred CPHRM certification or knowledge of risk management components.
• If in recovery, 1-year continuous sobriety preferred.

Responsibilities

• Manage the Risk Management Program, including incident reporting and claims management.
• Conduct root cause analysis for incidents and develop improvement plans.
• Oversee the Safety and Emergency Preparedness Program across all locations.

Skills

Organizational skills

Detail oriented

Communication

Education

Bachelor’s degree

Tools

MS Office (Excel, Word, PowerPoint, Outlook)

Job description

Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robustmedical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!

Position is full-time, hybrid work. Candidates must have the ability to be on Caron Wernersville campus 3 days per week.

Duties and Responsibilities:

The Enterprise Risk Manager will manage the Risk Management Program, including loss protection, claims management, insurance, and incident reporting systems.

Develops internal processes to ensure information related to risk is identified and disseminated to stakeholders for incorporation into business decisions.

Manage the iSight database for incident reports, complaints, accommodations and risk management. Ensure Risk Analysts investigate and follow-up with appropriate individuals / departments on all incidents for every Caron location. Ensure follow-up documentation is complete and appropriate.

Report sentinel events and state mandated reportable incidents to the appropriate accreditation and licensing agencies.

Conduct all root cause analysis (“RCA”) for high-risk incidents and sentinel events for every Caron location. Develop plans for improvement and performance measures with assistance from Quality Department to address any areas identified through the RCA as needing improvement. Ensure all improvement actions resulting from an RCA are completed.

Collect and analyze data to monitor the performance of processes that involve risk or that may result in serious adverse incidents. Conduct proactive risk assessments including failure mode and effects analysis, system analysis, and other tools.

Facilitate system improvements to reduce the probability of occurrence of future incidents and to mitigate risk for the organization.

Review and provide recommendations to leadership on data analysis completed by the Risk Analyst regarding incident reports, near misses, safety tours and potentially unsafe conditions.

Manage and oversee the Safety and Emergency Preparedness Program (EPP) for every Caron location including oversight and facilitation of the Safety Committee, emergency preparedness policies, safety policies, emergency drills, and safety/EPP trainings.

Chair and manage the Safety Committee including facilitation of monthly meetings, agendas, minutes and all necessary follow-up.

Ensure Risk Analysts conduct, document and follow-up on emergency preparedness drills in collaboration leadership at each Caron location.

Conduct staff orientation and other trainings in Safety, Risk Management and Emergency Preparedness.

Conduct claims investigations, including coordinating investigations with claims adjusters, legal, etc.; review medical records documentation, policies/procedures, interviews staff, etc. and develops comprehensive claims documentation file.

Coordinate the annual risk and liability insurance update for all Caron locations, including the completion of insurance applications.

Acts as liaison with risk and liability insurance contractors for all questions and in all matters. Complete follow up on insurance carrier reviews and recommendations

This job description reflects management’s assignment of essential functions and does not prescribe or restrict the tasks that may be assigned.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work extended hours and deliver presentations which may be lengthy or multiple in one day

Must be able to sit and perform computer work for majority of workday

Must be able to move throughout all Caron facilities as well as travel to meet business needs

Light lifting up to 20 pounds (manuals, notebook computers, LCD, etc.)

Requires close visual acuity, analyzing data and figures and viewing a computer terminal

Experience, Education, and Qualifications:

Must possess a bachelor’s degree with 5 years’ experience in risk management, safety or equivalent experience in field of healthcare.

Have working knowledge of the components of a Risk Management Program including risk identification, risk analysis/assessment, mitigation/loss protection, and claims management or CPHRM certification preferred.

If in recovery, 1-year continuous sobriety preferred.

Successful completion of an OSHA certification training within 1 year of employment.

Knowledge, Skills and Abilities:

Thorough understanding of MS Office software (Excel, Word, PowerPoint & Outlook)

Organizational skills and multitasking ability

Detail oriented with excellent follow-through

Ability to take initiative and work with minimal supervision

Ability to communicate and cooperate with employees of all levels

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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