Enterprise Risk Manager

North County Transit - San Diego Railroad; Oceanside (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading transit agency in California is looking for an Enterprise Risk Manager to develop and manage their risk management programs. The ideal candidate will possess strong analytical skills and be responsible for extensive risk management tasks, including claims handling and insurance coordination, ensuring the District's liability is well-managed. A Bachelor's degree and significant experience in the field are required for this mid-senior level position.

Benefits

California driver’s license required

Health and dental insurance plans

PTO and retirement benefits

Qualifications

• Minimum of five years of directly relevant experience in risk management or similar programs.
• Excellent verbal and written communication skills.

Responsibilities

• Develops and manages the Enterprise Risk Management program.
• Investigates and resolves liability claims.
• Coordinates insurance policies and oversees claims administration.

Skills

Communication

Analytical Thinking

Customer Service

Education

Bachelor’s Degree in Finance, Business Administration, Risk Management, Public Administration

Tools

Microsoft Office Suite

Job description

Join to apply for the Enterprise Risk Manager role at North County Transit - San Diego Railroad

1 week ago Be among the first 25 applicants

Join to apply for the Enterprise Risk Manager role at North County Transit - San Diego Railroad

Description

Under direction of the Deputy General Counsel, the Enterprise Risk Manager develops, implements, manages, and evaluates the Enterprise Risk Management program for the District including general insurance and property/liability claims. The Enterprise Risk Manager will be responsible for performing inspections and preparing, adjusting, and investigating claims, and determining final disposition of claims, preparing risk reports and filings, procuring various insurance coverages, coordinating with claims adjusters, District contractors and staff, and other typical risk management activities, as well as providing support to the Office of Chief General Counsel. The Enterprise Risk Manager ensures, to the extent possible, all areas of risk are proactively reviewed and actioned. This position also serves as the primary contact for receipt, investigation and disposition of Government Claims received by the District.

Description

Under direction of the Deputy General Counsel, the Enterprise Risk Manager develops, implements, manages, and evaluates the Enterprise Risk Management program for the District including general insurance and property/liability claims. The Enterprise Risk Manager will be responsible for performing inspections and preparing, adjusting, and investigating claims, and determining final disposition of claims, preparing risk reports and filings, procuring various insurance coverages, coordinating with claims adjusters, District contractors and staff, and other typical risk management activities, as well as providing support to the Office of Chief General Counsel. The Enterprise Risk Manager ensures, to the extent possible, all areas of risk are proactively reviewed and actioned. This position also serves as the primary contact for receipt, investigation and disposition of Government Claims received by the District.

Distinguishing Characteristics

This position is distinguished by the performance of a full range of professional risk management duties as assigned, working independently, applying skills and knowledge to risk management and insurance functions of routine to moderate complexity. The individual in this role must have excellent verbal and written communication skills, as well as customer service skills for both external and internal customers.

The individual in this position is designated as a Confidential Employee as they will be privy to highly confidential and sensitive information on internal District matters pertaining to the decision-making process on matters relating to potential and current litigation, labor relations and/or personnel and employment, and other items of general legal and/or liability concerns. This position is designated as “at-will”.

Supervision Received and Exercised

This position reports to the Deputy General Counsel. This position does not exercise any direct supervisory authority but does provide general direction and guidance to staff as necessary to fulfill enterprise risk management duties in support of the Office of Chief General Counsel. This position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.

Working Conditions

Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultant’s facilities, and other locations, as required.

Examples of Duties

Duties May Include, But Not Limited To, The Following

• Develops, implements and directs the goals, objectives, policies, procedures, and work standards for enterprise-wide risk management.
• Confers with and provides professional assistance to various District Divisions on risk management related matters.
• Investigates and resolves all liability claims made against the District in consultation with the Deputy General Counsel.
• Coordinate with the District’s third-party administrator (TPA) to manage, monitor, and resolve claims efficiently and in alignment with agency policies, and recommends settlement amounts on all claims and litigation against the District.
• Review and verify discovery responses in connection with litigation filed against the District, in collaboration with the Deputy General Counsel and relevant departments.
• Develops and recommends programs relating to reducing and/or preventing District liability.
• Collaborate and coordinate with stakeholders throughout NCTD, including but not limited to Safety Department staff, Senior Legal Counsel – Regulatory Compliance and Senior Legal Counsel – Employment & Civil Rights, regarding risk management and mitigation for both general operational and situational specific matters.
• Coordinates cost recovery/subrogation program Evaluates and interprets reports and other data from third party claims administrators, as appropriate.
• Oversees and administers all insurance issues for the District, works with outside contractors and brokers; reviews, modifies, and negotiates insurance agreements; oversees and maintains all certificates of insurance for the District.
• Participates in performing market cost/benefit analysis; prepares and reviews request for proposals (RFPs), bid specifications and agreements; completes and reviews all insurance and risk management questionnaires.
• Adjusts liability and cost recovery claims, as assigned.
• Reviews procurement and contracting documents and activities and identifies appropriate indemnification and insurance requirements to mitigate areas of risk and liability, including right-of-way permits and license agreements.
• Coordinates and manages all insurance policies and programs on behalf of the District and oversee all functions related to the District’s Broker of Record.
• Performs comprehensive reviews and analyses and develops recommendations regarding the District's insurance needs; develops insurance specifications and prepares all statistical data to provide prospective underwriters with specifics for rating premiums; analyzes and recommends appropriate levels of self-insurance retention and policy limits.
• Monitors insurance or risk management-related legislation, legal cases, and court decisions to evaluate their impact on the District, and develops recommendations or implement technical, policy and procedural modifications, as necessary.
• Oversees the District’s Risk Register, ensuring accurate documentation and timely updates of all identified risks, mitigation measures, and status changes. Serves as Chairperson of the District’s Risk Roundtable meetings, with responsibility for coordinating meeting logistics, including calendar management, agenda preparation, and documentation of meeting minutes. Issue Corrective Actions Plans (CAPs) for Risk Register items requiring resolution, monitors implementation progress, and tracks each CAP through to full closure to ensure accountability and continuous improvement.
• Represents the District in meetings with representatives of governmental agencies, transit and professional organizations, and the public.
• Completes statistical and other reports requested by the Chief Executive Officer and Deputy Chief Executive Officer/Chief General Counsel and as mandated by applicable regulatory agencies.
• Coordinates and administers various safety and risk reduction training programs and related presentations, as required.
• Responds to subpoenas and other legal discovery work as assigned.
• Represents the District at some legal proceedings, such as small claims matters, hearings, mediations, depositions, etc.
• Attends and participates in professional group meetings; stay abreast of new trends, innovations, and legal issues in the field of risk management.
• Maintains Office of Chief General Counsel filings and document repository related to insurance, claims and litigation.
• Performs other related duties, as assigned.
  
  

Qualifications

Experience/Education

• Bachelor’s Degree in Finance, Business Administration, Risk Management, Public Administration, or a related field is required.
• A minimum of five (5) years directly relevant experience is required, including administering risk management, risk analysis, worker’s compensation, claims or similar programs.
• Experience in a public agency environment is preferred.
  
  

A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.

Certificates/Licenses

• Possession of an Associate in Risk Management (ARM) designation and/or insurance-related designation (e.g., AINS, AU, CPCU)is preferred.
• Must be able to obtain and maintain annual access to Marine Corp Base Camp Pendleton.
• Possession of and the ability to maintain a California driver’s license, Class C, with less than 6 points in the prior 3 years, and no DUIs in the prior 7 years.
• Maintain compliance with the District’s policies regarding Standard of Conduct, Conflict of Interest, and Ethics.
  
  

General Requirements

• Knowledge of principles, practices and methods of risk management and asset protection, particularly in the liability claims administration, related to general and financial liability protection and requirements.
• Knowledge of the methods of research and analysis of risk management.
• Ability to understand, interpret and apply specific risk management policies and procedures, as well as applicable federal and state regulations, insurance, labor and environmental codes, loss protection and control methods, statistical and financial analysis, and record keeping principles and practices.
• Ability to create and maintain good working relationships through excellent communication and teambuilding skills; including the ability to engage successfully with both internal and external contacts and the public.
• Strong analytical and critical thinking skills; ability to gather, organize, analyze, and present data to appropriate sources.
• Exceptional communication skills, both verbal and written, including the ability to prepare and deliver clear and concise reports.
• A professional level of expertise in multiple areas and demonstrated use of high-level discretion and judgment in execution of duties is preferred.
• Highly confidential and able to handle difficult situations with diplomacy and tact.
• Ability to manage and maintain simultaneous, transitional, and emerging priorities.
• Demonstrated proficiency in computer software programs including Microsoft Office Suite.
  
  

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must possess the ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions and work with office equipment and lift equipment up to 25 pounds daily.
• The employee must be able to hear, see, and communicate verbally to exchange information.
• The employee must be able to physically travel between District locations and other destinations, work in evenings and weekends when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right-of-way.
• The employee may be required to respond to accident scenes, and catastrophic or natural disasters.
• The employee may be subject to fumes, odors, dusts, gases, chemicals. The employee must be able to walk, climb, balance, bend, carry, push, reach, sit, and stand.
  
  

Machines / Tools / Equipment

• Ability to operate a personal computer and Microsoft Office Suite programs.
• Ability to operate standard office equipment, including computer equipment, copy machine, and telephone.
• Ability to carry and operate a smart phone or similar on-call device.
  
  

Supplemental Information

All applicants must complete and submit an online application at www.gonctd.com/careers. A job offer is contingent upon the successful completion of a pre-employment drug screen and background check. NCTD is an Equal Opportunity Employer.

Retirement: NCTD participates in the CalPERS retirement program with a benefit formula of 1.5% @ 65 for PEPRA new members. Benefits are calculated based on your age at retirement, the number of years of service credit with CalPERS and the average of your monthly compensation over the past 36 months (36 months average highest hourly pay rate).

457(b) Deferred Compensation Plan: NCTD offers a Voluntary Deferred Compensation Savings Plan through VOYA Financial Services. Employees are eligible to enroll any time after the date of hire. The plan allows you to contribute pre-tax and/or post-tax dollars into selected funds of your choice. The plan also allows you to:

• Contribute up to amount specified annually by the IRS
• Catch-up plan for those 50+ of up to amount specified annually by the IRS
• Is portable, can be rolled over into another qualified retirement plan
• Employer match into a 401(a) account (50% up to 8% of employee compensation; Max NCTD contribution of 4%)
  
  

Medical Insurance: NCTD offers a rich variety of HMO and PPO plans to choose from and contributes towards your monthly medical premiums, if the coverage you select costs more than the amount NCTD contributes, then payroll deductions will be withheld on a pre-tax basis.

Dental Insurance: NCTD offers two different dental plans for employees and their eligible dependents (HMO and PPO) from a reliable dental insurance provider. Human Resources can provide information regarding annual insurance provider and available plans. Both plans are part of NCTD’s cafeteria plan (pre-tax payroll deductions for monthly premiums).

Vision Insurance: NCTD offers vision services for employees and their eligible dependents through a reliable vision insurance provider. Human Resources can provide information regarding annual insurance provider and available plan. The plan is part of NCTD’s cafeteria plan (pre-tax payroll deductions for monthly premiums).

The Benefits Include

• $10.00 co-pay for Annual Exam
• No charge for standard lenses every 12 months
• $125 retail allowance for frames every 2 years; OR $125 toward the contact lens.
  
  

Life Insurance: NCTD cares for its employees, and thus provides at no cost to the employee group life insurance in the amount of $50,000 (coverage includes Accidental Death and Dismemberment and Accelerated Death benefits). Additional life insurance is available for you and your eligible dependents at your expense. * Tax reporting is required for any amounts over $50,000, per IRS guidelines. Supplemental life insurance coverage premiums are deducted on a post-tax basis.

Long Term Disability Insurance: NCTD offers voluntary Long-Term Disability (LTD) insurance. You may elect units of $100 up to 60% of your hourly wage to a maximum of $6,000/month. Deductions are post-tax, coverage 24/7, limitations or exclusions, and benefits are payable to age 65 or for two years (whichever is longer).

Flexible Spending Account Plan: NCTD offers two core FSA plans and two Commuter plans. Health Care and Dependent Care plans are “Use It OR Lose It” calendar year plans (Jan. 1st – Dec. 31st). The Commuter Transit and Parking plans do not have a “use it or lose it” policy. Plans are as follows:

• Health Care Spending Account:
• May contribute up to amount specified annually by the IRS
• Dependent Care Spending Account:
• May contribute up to amount specified annually by the IRS (including limitations if married)
• Commuter Transit Accounts:
• May contribute up to amount specified annually by the IRS
  

Disability Insurance: Employees contribute to California State Disability Insurance (SDI). The current contribution rate is 1.1% of earnings and is totally paid by the employee. After the 7-day waiting period, SDI pays a percentage of employee’s salary up to a maximum of $1,540.00per week, for up to 52 weeks. SDI may be coordinated with Paid Time Off (PTO).

Accident Insurance: NCTD offers voluntary accident insurance. You may elect coverage for you and your dependents for a flat monthly rate. Deductions are post-tax.

Critical Illness Insurance: NTD offers voluntary Critical Illness insurance. You may elect coverage up to $10,000 in increments of $2,500, for you and between $2,500 - $5,000 for your dependents, not to exceed 50% of coverage amount. Deductions are post-tax.

Administrative Holidays: NCTD recognizes 10 paid holidays per year: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

PTO (Paid Time Off): All NCTD Regular, Probationary, and Limited-Term employees shall receive Paid Time Off (PTO). PTO shall be taken at reasonable times approved by the employee’s supervisor.

PTO Shall Be Earned Equally In Each Pay Period During The Year In Accordance With The Following Schedule, Based On The Number Of Years Of NCTD Service Completed

• 0 through 3.99 years of service completed: 120 hours per year (15 days)
• 4.00 through 9.99 years of service completed: 176 hours per year (22 days)
• 10 and more years of service completed: 216 hours per year (27 days)
  
  

Transportation Passes: All NCTD employees receive an identification “PRONTO Card” which can be used to ride the following NCTD/MTS transit services (BREEZE, FLEX, SPRINTER, COASTER, MTS Bus, Trolley) at no charge. Eligible family members also receive a pass for NCTD public transportation at no charge (paratransit excluded).

Bereavement Leave: NCTD offers paid bereavement leave.

Employee Assistance Plan: The EAP offers assistance in areas such as:

• Emotional Support
• Work/Life Balance
• Family Care
  
  

Family Status Change: This allows you to add/drop dependents from current benefit plan elections per IRS “Qualifying Events.” If a “Qualifying Event” occurs, you MUST contact HR within 30 days of event, (Qualifying Event must relate to the benefit change you are requesting).

Please contact Human Resources should you have any questions regarding NCTD Benefits.

01

Do you have experience working with public entity insurance programs and/or policies? If yes, please briefly describe.

02

Do you have a Bachelor's Degree in finance, business administration, risk management, public administration, or related field?

• Yes
• No
  
  

03

Do you have a minimum of five (5) years directly relevant experience in administering risk management, risk analysis, worker's compensation, claims or similar programs?

• Yes
• No
  
  

04

Please indicate if you have any of the following certifications: Associate in Risk Management (ARM) designation and/or insurance-related designation (e.g., AINS, AU, CPCU)

• Required Question

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

Referrals increase your chances of interviewing at North County Transit - San Diego Railroad by 2x

Sign in to set job alerts for “Enterprise Risk Manager” roles.

Director, Quality and Enterprise Risk Management

Temecula, CA $100,000.00-$115,000.00 2 weeks ago

Supply Chain Tech - Enterprise Asset Management (Maximo) - Manager - US Consulting

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.