Enterprise Resilience Program Manager

Xcel Energy Services Inc; United States; Hybrid; USD 85,000 - 121,000; Full time

Benefits offered by this job

Spot On Bonus

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

Pension

401(k) plan

Paid time off

Job summary

Xcel Energy is seeking an experienced Enterprise Continuity professional to support the Enterprise Continuity program, develop plans, and improve crisis management and resilience across the enterprise. The role focuses on ISO 22301 alignment, training, and external partner engagement.

Responsibilities include leading projects, measuring progress, and delivering reports to senior leadership while coordinating with the Enterprise Response Center and security services teams to maintain continuity

Qualifications

• Bachelor's degree or equivalent experience.
• At least 5 years of security experience with incident & crisis management.
• Certification in Business Continuity (ABCP/CBCP/MBCI) or ability to obtain within 1 year.
• Strong understanding of Business Continuity and Disaster Recovery concepts.
• Safety, security and risk management experience is desirable.

Responsibilities

• Develop metrics and data collection procedures to measure program maturity.
• Generate and analyze timely reports to leadership.
• Lead key projects to improve processes and test crisis management and continuity activities.
• Support the Enterprise Continuity strategic roadmap.
• Develop plans for emergency response processes and continuity lifecycle management.

Skills

Incident/crisis management

Business continuity

Executive communication

Risk assessment

Project leadership

Education

Bachelor's Degree or equivalent experience

BCP/BCM certification (ABCP/CBCP/MBCI) optional

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Provide support in the overall program lifecycle for the Company's Enterprise Continuity program. This role will develop plans in support of the Enterprise Continuity program including emergency response processes, business continuity lifecycle management and external partner engagement. Support leadership in improving overall program maturity and measuring progress against industry standards including ISO Standard 22301 - Organizational Resilience. Provide timely reports to direct leadership and senior leaders. Other duties include leading projects, providing Enterprise Continuity training and awareness to the enterprise, and providing support for the Enterprise Response Center and Business Continuity Management functions.

Essential Responsibilities

• Develop metrics and data collection procedures to measure program maturity progress.
• Generate and analyze timely reports to direct leadership and senior leaders.
• Lead key projects to improve processes and test crisis management and business continuity activities.
• Keep on top of trends and new methods for improving Enterprise Continuity practices.
• Support the Enterprise Continuity strategic roadmap.
• Develop plans in support of the overall program including emergency response processes, business continuity lifecycle management and external partner engagement.
• Support maintenance of the Enterprise Continuity services catalog and integrating Enterprise Continuity into the Enterprise Security Services digital presence.
• Provide input on design of existing and new enterprise business continuity and emergency management tools.
• Work with the Enterprise Response Center and Business Continuity teams to create processes and support ongoing maintenance and communications for the tools.
• Develop, deliver and evaluate continuity and resilience awareness and training across the organization.
• Responsible for supporting implementation of Enterprise Response Center and Business Continuity Management initiatives.
• Coordinate BC exercise requirements to align with standards and continuous improvement of recovery activities.
• Participate in end-to-end cyber recovery planning, preparing, and execution activities.
• Support supplier continuity to report to internal business areas, update BC artifacts, and recommend enhancements to the program.

Minimum Requirements

• Bachelor's Degree and/or equivalent experience.
• At least 5 years of security experience, focus and expertise in incident and crisis management.
• Business Continuity professional certification or ability to obtain within one year. Associate Business Continuity Professional (ABCP), Certified, Business Continuity Professional (CBCP), or Member of Business Continuity Institute (MBCI).
• Strong understanding of Business Continuity and Disaster Recovery concepts.
• Safety, security, and risk management experience is desirable.
• Excellent planning, organizational, negotiation and client service skills.
• Previous business and/or project experience leading complex initiatives.
• Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quickly.
• Strong oral and written communication skills including experience in effective communication with executive leadership.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

Non-Bargaining

The anticipated starting base pay for this position is: $84,900.00 to $120,566.66 per year

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/06/26

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All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

Accessibility Statement Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form. For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.

You. Us. Together. At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon-free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.