Enterprise Resilience & Continuity Lead

Realty Income Corporation; California (MO); On-site; USD 108,000 - 160,000; Full time

Benefits offered by this job

Healthcare, dental, vision insurance

401(k) with company match

PTO accrual, holidays

Volunteer time

Stock award

Job summary

Realty Income Corporation is seeking an experienced Operational Resiliency Manager to lead the enterprise resiliency program. You will design the strategy, establish governance structures, and align with business growth, technology modernization, and security threats.

You will coordinate BIA activities, DR planning, crisis management, and cyber incident readiness, partnering with Compliance, IT, and Security to meet regulatory expectations.

Qualifications

• Bachelor’s degree in business administration, Information Technology, Risk Management, Emergency Management, or a related field; equivalent practical experience may be considered.
• We expect 7+ years of hands-on experience in business continuity, disaster recovery, crisis management, organizational resiliency, IT operations, information security, risk management, or a related discipline, including experience managing cross-functional initiatives or program workstreams.
• Management-level experience coordinating business, technology, security, facilities, and executive stakeholders during planning, testing, response, recovery, or post-incident improvement activities.

Responsibilities

• Design and implement the enterprise Organizational Resiliency strategy, including vision, roadmap, maturity model, and success metrics.
• Establish the foundational program structure (policies, standards, governance, roles, RACI, and operating cadence) where limited or no formal program exists today.
• Define and track program maturity milestones, transitioning from ad-hoc practices to standardized, tested, and optimized capabilities.
• Align resiliency strategy with business growth, technology modernization, cloud adoption, and evolving threat landscapes.
• Build and maintain the enterprise Resilience Governance Framework.
• Provide executive and board level reporting on resiliency posture, gaps, risks, and maturity progress.
• Partner with Compliance, Internal Audit, and Information Security to ensure resiliency capabilities meet regulatory, audit and enterprise risk expectations.
• Coordinate and facilitate Business Impact Analyses (BIA) to identify critical processes, dependences, recovery priorities, and tolerance thresholds.
• Establish plan maintenance, validation, and testing standards to ensure ongoing accuracy and usability.
• Act as a primary resource for business owners to provide guidance on continuity planning.
• Build and operationalize the IT Disaster Recovery program, aligned to enterprise resiliency objectives and information technology strategy.
• Plan, execute, and mature technical DR testing, from tabletop exercises to functional and failover testing, with evidence-based outcomes.
• Partner with infrastructure, application, and engineering teams to integrate DR into system design.
• Ensure DR plans align with critical system classifications, RTO/RPO targets, and infrastructure resiliency strategies.
• Establish and maintain the enterprise Crisis Management framework, including roles, escalation protocols, decision authority, and communications workflows.
• Serve as a central coordination point during enterprise disruptions, ensuring structured response, executive visibility, and timely decision-making.
• Develop and maintain crisis communication artifacts (playbooks, templates, briefing).
• Partner with Information Security leadership to integrate BC/DR and business recovery considerations into Cyber Incident Response (CIR) processes.
• Support the maturation of cyber response readiness through playbook alignment, joint exercises, and post-incident improvement actions.
• Ensure cyber scenarios are incorporated into enterprise-level crisis and resilience testing.
• Integrate Emergency Response activities (owned by Facilities / People Success) into the broader enterprise resiliency framework.
• Maintain alignment with physical security, facilities, and safety stakeholders to ensure coordinated response and communications.
• Design and execute a progressive, multi-year exercise program spanning BC, DR, cyber, and crisis scenarios.
• Lead enterprise tabletop exercises, simulations, and recovery tests that reflect realistic business and technology risks.
• Translate exercise into measurable improvements in plans, capabilities, and organizational readiness.
• Design and implement a structured, role-based training program that defines resiliency responsibilities for executives, business owners, technology teams, and crisis participants.
• Develop organization-wide resilience culture through workshops, job-specific training, and leadership briefings.

Education

Bachelor’s degree or equivalent experience

7+ years of hands-on experience in business continuity, disaster recovery, crisis management, organizational resiliency, IT operations, information security, risk management

Tools

CBCP

MBCI

ISO 22301 Lead Implementer/Auditor

CISM

CISSP

CRISC

ITIL

PMP

Job description

Realty Income Corporation is seeking an experienced Operational Resiliency Manager to lead the enterprise resiliency program. You will design the strategy, establish governance structures, and align with business growth, technology modernization, and security threats.

You will coordinate BIA activities, DR planning, crisis management, and cyber incident readiness, partnering with Compliance, IT, and Security to meet regulatory expectations.