Enterprise Renewals Specialist (Remote, East Coast)

CrowdStrike Holdings, Inc.; Northern (KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Equity grants

Job summary

CrowdStrike Holdings, Inc. is seeking an Enterprise Renewal Sales Specialist to protect and grow ARR by managing renewal contracts for strategic enterprise accounts.

You will collaborate with Strategic and Enterprise Field Sales to define renewal strategy and drive commercial renewal/flex alignment. This remote role requires 5+ years in enterprise renewals, strong Excel and Salesforce CPQ skills, and excellent communication.

Qualifications

• 5+ years of experience in Enterprise Renewals, Deal Support, Contract Management or Customer Success.
• Experience with SaaS subscription renewals.
• Proficient in MS Excel; Salesforce/CPQ experience.
• Excellent communication and collaboration with sales.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Protect and grow ARR by supporting renewal contracts before expiration.
• Collaborate on renewal strategy with Strategic and Enterprise Field Sales.
• Execute renewal expansions around Flex/Reflex/Upsell.
• Manage renewal offers 90–120 days ahead of contract expiration.
• Own contract processes and Flex activations.
• Review license usage to inform renewal proposals.
• Structure renewal scenarios (Flex, consolidations, upgrades).
• Be expert on subscription management for enterprise customers.
• Flag renewal risks early and drive forecasts.
• Collaborate with CVAs on at-risk accounts and risk mitigation.

Skills

5+ years in Enterprise Renewals/Deal

SaaS renewal experience

MS Excel proficiency

Salesforce/CPQ experience

Strong communication with sales

Tools

Salesforce CPQ

Salesforce.com

MS Excel

Job description

## Enterprise Renewals Specialist (Remote, East Coast)Apply: USA - Remote: Full time: Posted Today: R30154As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. **About the Role:** CrowdStrike is seeking an Enterprise Renewal Sales Specialist to join our Global Renewals Management Function within our GTM organization. As a key sales specialist function, the Enterprise Renewal Sales Specialist is critical to CrowdStrike’s ability to achieve sustainable retention of key accounts, protect annual recurring revenue (ARR), and drive operational discipline in the field for renewal management. This critical teammate will be responsible for retaining and growing CRWD’s renewals by driving customer centric renewal strategy and execution.**What You’ll Do:*** Protect and Grow Annual Recurring Revenue (ARR) by supporting the Strategic and* Enterprise Field Sales team in securing renewal contracts in advance of expiration* Collaborate with the Strategic and Enterprise Field Sales team on renewal strategy and drive commercial Renewal/Flex alignment* Support the execution of an expansion strategy around the renewal (Flex, Reflex, Upsell)* Drive smooth renewal execution and close process (negotiate commercial terms, price uplift capture, conversion of a Renewal to Flex)* Proactively review, prepare and present renewal sales offers to enterprise renewal seller 90-120 days in advance of contract expiration* Ownership of contract processes and Flex activations* Research customer license purchase and utilization and make recommendations on renewal proposal* Structure renewal scenarios including conversion to our Flex GTM offering, consolidations, and module upgrades* Serve as a subject matter expert on subscription management and Renewals for our enterprise customers* Flag any risk early on in out quarter renewals in your territory and drive accurate renewals forecast* Collaborate with Field sales and Customer Value Architects on any accounts at risk and risk mitigation strategies* Be a trusted resource for sales on the enterprise renewal sales process and sales business policies**What You’ll Need:*** Relevant industry experience: High Tech, SaaS, Cybersecurity preferre* Experience with Annual Recurring Revenue business model* 5 years of experience in Enterprise Renewals, Deal Support, Contract Management or Customer Success* Previous experience managing SaaS Subscription renewals process* Experience and proficiency with MS Excel* Prior experience using Salesforce.com and/or Salesforce CPQ* Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements* Tech savvy & excited to work in a fast-paced environment* Exceptional communication skills and strong business partnership with sale* Ability to work independently or in a team environment* Extreme attention to detail and highly organized* Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.#LI-DV1#LI-Remote**Benefits of Working at CrowdStrike:*** Market leader in compensation and equity awards* Comprehensive physical and mental wellness programs* Competitive vacation and holidays for recharge* Paid parental and adoption leaves* Professional development opportunities for all employees regardless of level or role* Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections* Vibrant office culture with world class amenities* Great Place to Work CertifiedTM across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [e-mail] for further assistance.Find out more about your rights as an applicant.CrowdStrike participates in the E-Verify program.Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $110,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.