Enterprise Release & Environment Lead

Release/Environment Manager (Hybrid); Washington (District of Columbia); Hybrid; USD 120,000 - 131,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

12 federal holidays

Job summary

VIATEQ is seeking a Release/Environment Manager (Hybrid) to coordinate enterprise release activities, manage non-production environments, and align CI/CD with ITIL processes. The role involves cross-team collaboration across Federal/private sectors, ensuring secure, compliant, and well-documented releases.

Compensation reflects market standards and benefits. The candidate will oversee release calendars, runbooks, test readiness, and post-release activities, while maintaining strong stakeholder

Qualifications

• Minimum 4–6 years of hands‑on release management, environment management, or IT operations experience in an enterprise environment.
• Demonstrated experience planning, coordinating, and executing application releases in a Federal or comparable enterprise environment.
• Proven experience managing non-production application environments at enterprise scale.
• Experience coordinating release activities across multiple application teams and infrastructure teams simultaneously.
• Familiarity with CI/CD pipeline concepts and release automation in an enterprise environment.
• Experience with ITIL 4 change and release management practices in a formal IT service management environment.
• Demonstrated experience using a formal ITSM platform (e.g., ServiceNow) for release and change management activities.
• Experience in a Federal or private‑sector enterprise environment of comparable scale, complexity, and security posture.

Responsibilities

• Serve as the central coordinator for all release activities across Client’s enterprise environment, maintaining a current and accurate release calendar.
• Lead release planning activities, including release scoping, scheduling, dependency mapping, and risk assessment for all planned application changes.
• Coordinate with application teams, infrastructure teams, the Service Management Lead, and the Applications & Integration Lead on release planning and scheduling.
• Develop and maintain release plans, deployment runbooks, and rollback procedures for all planned releases.
• Facilitate release readiness reviews to validate that releases are fully prepared, tested, and approved prior to production deployment.
• Maintain accurate release records, release calendars, and deployment documentation in the Government ITSM platform.
• Coordinate with the Government COR and TPOC on release scheduling and approval activities as directed by the Applications & Integration Lead.
• Coordinate and oversee execution of application releases across Client’s enterprise environment, ensuring controlled and well-managed deployment.
• Serve as the release execution coordinator during scheduled release windows, managing deployment activities, stakeholder communications, and real-time issue resolution.
• Maintain on-call availability for scheduled release windows outside core business hours as needed to support release execution.
• Monitor release execution progress, escalating issues to the Senior Application Operations Engineer or Applications & Integration Lead as appropriate.
• Conduct post-release validation activities, including smoke testing coordination, monitoring review, and release closure documentation.
• Maintain accurate post-release records, including deployment outcomes, issues encountered, and lessons learned in the Government ITSM platform.
• Coordinate emergency release activities for critical fixes and high-priority changes in accordance with ITIL 4 emergency change procedures.
• Manage the availability, integrity, configuration, and readiness of Client’s non-production application environments, including development, test, staging, and pre-production environments.
• Maintain accurate environment inventory, configuration records, and status documentation for all managed environments.
• Coordinate environment refresh, data masking, and configuration alignment activities to ensure non-production environments accurately reflect production configurations.
• Monitor non-production environment health and availability, taking proactive action to address issues before they impact development and testing activities.
• Manage environment access and user administration for non-production environments in coordination with the Microsoft Infrastructure and Platform Operations teams.
• Support environment provisioning and decommissioning activities in coordination with the Infrastructure and Platform Operations team.
• Develop and maintain environment management standards, procedures, and runbooks.
• Support development and maintenance of release pipeline automation workflows in coordination with the Senior Application Operations Engineer and Integration / Middleware Engineer.
• Coordinate with the Infrastructure and Platform Operations team on CI/CD pipeline infrastructure requirements and maintenance.
• Support implementation of release automation improvements that reduce manual effort, improve deployment consistency, and decrease release risk.
• Maintain accurate release pipeline documentation, automation workflow records, and pipeline configuration standards.
• Monitor release pipeline performance and identify opportunities for improvement in coordination with the Applications & Integration Lead.
• Support testing and validation of release pipeline automation changes prior to production use.
• Serve as the primary liaison between release management and the ITIL 4 change management process, ensuring all releases are properly documented and approved as change records.
• Coordinate with the Service Management Lead on change advisory board (CAB) participation, change record management, and change approval activities for application releases.
• Ensure all application release changes are accurately documented as standard, normal, or emergency change records in the Government ITSM platform.
• Support development and maintenance of standard change templates for routine, low-risk application release activities.
• Contribute to change management reporting, including change success rate tracking, failed change analysis, and release metrics.
• Provide change and release data for Sprint metrics reporting, monthly performance dashboards, and continual improvement activities.
• Maintain accurate configuration management records for all managed environments, including environment topology, component versions, configuration baselines, and change history.
• Support configuration management database (CMDB) accuracy for environment-related configuration items in the Government ITSM platform.
• Conduct periodic environment configuration audits to validate that environment records accurately reflect the actual environment state.
• Coordinate environment configuration change activities with the Infrastructure and Platform Operations team and application teams.
• Develop and maintain environment configuration management standards and procedures.
• Support FISMA assessment and authorization activities that require accurate environment configuration documentation.
• Develop and distribute release communications to the client’s stakeholders, including release schedules, maintenance window notifications, and post-release status updates.
• Coordinate with the Customer Success / Service Delivery team on user-facing release communications and service adoption messaging.
• Maintain a current and accurate release calendar that is visible and accessible to all relevant stakeholders.
• Facilitate release coordination meetings, including pre-release planning sessions, release execution stand-ups, and post-release retrospectives.
• Provide timely and accurate updates on release status, environment availability, and deployment outcomes to the Applications & Integration Lead and Contractor Program Manager.
• Support Sprint Reviews and monthly reporting with accurate release and environment metrics and status information.
• Actively participate in Agile Sprint Planning, Daily Coordination, Sprint Reviews, and Retrospectives.
• Maintain and contribute to the prioritized backlog for release and environment management work items.
• Deliver committed Sprint work items at or above the 85% completion target.
• Coordinate release activities with the Agile Sprint cadence, ensuring that release windows and environment management activities are aligned with Sprint boundaries and commitments.
• Provide timely and accurate updates on release and environment management status, project progress, and upcoming activities to the Applications & Integration Lead.
• Contribute actionable improvement recommendations to Sprint Retrospectives based on release and environment management observations and metrics.

Skills

Release planning

Environment management

IT operations

Agile/Scrum

Stakeholder communication

Change management

Tools

ServiceNow

Azure DevOps

Jenkins

GitHub Actions

Azure Government

AWS

Job description

VIATEQ is seeking a Release/Environment Manager (Hybrid) to coordinate enterprise release activities, manage non-production environments, and align CI/CD with ITIL processes. The role involves cross-team collaboration across Federal/private sectors, ensuring secure, compliant, and well-documented releases.

Compensation reflects market standards and benefits. The candidate will oversee release calendars, runbooks, test readiness, and post-release activities, while maintaining strong stakeholder