Enterprise Relationship Executive

Konica Minolta Business Solutions U.S.A., Inc.; Raleigh (NC); On-site; USD 80,000 - 120,000; Full time

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Enterprise Relationship Executive to drive retention and growth within enterprise accounts in Raleigh, North Carolina. The successful candidate will maintain executive relationships and lead renewal and expansion strategies while ensuring customer value realization.

The ideal candidate must have a growth mindset, at least 5 years of B2B sales experience, and familiarity with Salesforce CRM. Strong negotiation skills and experience in pipeline creation are essential for success in this role.

Qualifications

• 5+ years of enterprise or complex B2B sales experience.
• Proven success in net-new business acquisition.
• Experience in pipeline generation and deal execution.
• Strong discovery, negotiation, and closing skills.

Responsibilities

• Own a portfolio of enterprise accounts and maintain executive relationships.
• Drive consistent engagement cadence including onsite and QBRs.
• Act as primary commercial point of contact.
• Own renewal strategies and negotiation execution.
• Identify upsell and cross-sell opportunities.

Skills

Growth Mindset

Pipeline Builder

Execution Discipline

Strategic Selling

Collaboration

Resilience and Drive

Tools

Salesforce CRM

Job description

Overview

The Enterprise Relationship Executive – Farmer is responsible for driving retention, renewal execution, and expansion growth across a defined portfolio of enterprise accounts. This role ensures value realization, long‑term customer relationships, and predictable recurring revenue while operating within a scalable sales system.

Responsibilities

Portfolio Ownership & Relationship Management

• Own a portfolio of enterprise accounts and maintain executive relationships
• Drive consistent engagement cadence including onsite and QBRs
• Act as primary commercial point of contact

Retention & Renewal Execution

• Own renewal strategies and negotiation execution
• Align to procurement cycles and mitigate risk
• Drive predictable renewal outcomes

Expansion & Growth

• Identify upsell and cross‑sell opportunities
• Develop value‑based proposals
• Expand wallet share in competitive White‑Space

Strategic Account Planning

• Build multi‑year account plans
• Identify risks and growth opportunities
• Align to corporate strategy

Customer Value & QBRs

• Lead QBRs and value realization discussions
• Align stakeholders to outcomes

Forecasting & CRM Discipline

• Own accurate forecasting and deal planning.
• Maintain Salesforce CRM hygiene and opportunity documentation.
• Provide visibility into pipelines and risks.
• Align with sales governance cadence.

Performance Metrics

• Expansion/growth revenue attainment
• Pipeline creation and coverage ratio
• Conversion rates by stage
• Deal cycle time
• Forecast accuracy
• Salesforce CRM compliance

Qualifications

• Growth Mindset
• Pipeline Builder
• Execution Discipline
• Strategic Selling
• Collaboration
• Resilience and Drive
• 5+ years of enterprise or complex B2B sales experience.
• Proven success in net‑new business acquisition.
• Experience in pipeline generation and deal execution.
• Strong discovery, negotiation, and closing skills.
• Salesforce CRM and forecasting expertise.

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Equal Opportunity Employer Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.