Enterprise Quality Vendor Liaison

CareSource; United States; À distance; USD 72 000 - 116 000; Plein temps

Résumé du poste

CareSource is seeking an Enterprise Quality Vendor Liaison to oversee day-to-day activities of the Enterprise Quality Vendor programs and to serve as a liaison between Quality vendors and CareSource departments, including Compliance.

You will track vendor deliverables, analyze call data and complaints, manage large data sets, support audits, and create reports and data visualizations to drive improvements and inform management decisions.

Qualifications

• BS/BA in business or related field or equivalent years of relevant work experience.
• Minimum 5 years in a managed care organization.
• Strong analytic and problem-solving skills.

Responsabilités

• Manage day-to-day oversight of vendor programs.
• Track vendor deliverables, action items and SLAs, problem management.
• Monitor vendor calls and complaints to identify patterns and drive improvements.
• Manage large vendor data sets and develop data visualizations.
• Assist in audits and regulatory reporting; support business development opportunities.
• Create reports and data-driven presentations for leadership.

Connaissances

Analytic skills

Problem-solving

Project management

Excel

PowerPoint

Verbal and written communication

Critical thinking

Decision making

Interpersonal skills

Teamwork

Managed care knowledge

Formation

BS/BA in business or related field

Equivalent years of relevant work experience

Outils

Power BI

Word

Excel

PowerPoint

Description du poste

Enterprise Quality Vendor Liaison### Enterprise Quality Vendor LiaisonApply: Remote: Remote: Full time: Posted Today: R14270**Job Summary:**The Enterprise Quality Vendor Liaison is responsible for supporting the oversight of the day-to-day operational activities for the Enterprise Quality Vendor programs. In addition, act as a liaison between Quality vendors and CareSource departments, including Compliance.**Essential Functions:*** Manage day-to-day oversight of vendor programs.* Track vendor deliverables, action items and SLAs, problem management, trouble shoot & root cause analysis.* Monitor and analyze vendor calls & vendor complaints to identify patterns and drive improvements.* Manage large vendor data sets and develop data visualization* Research new vendor opportunities and provide analysis and/or recommendations to management.* Establish and maintain collaborative working relationships with the CareSource Corporate Compliance Department and other CareSource departments as needed.* Ensure timely and accurate compliance with all state and federal contract requirements, inquiries, review, and submission deadlines, and required reporting* Support new and existing business development opportunities* Coordinate department participation in federal and state contract and regulatory audits and site visits* Ensure department policies and procedures are accurate and translate into actionable business decisions* Recognize inconsistencies and gaps in complex business processes* Identify strategies and processes to improve vendor performance* Create reports and data-driven presentations* Perform any other job duties as requested**Education and Experience:*** Bachelor of Science/Arts (BS/BA) degree in business or related field or equivalent years of relevant work experience is required.* A minimum of five (5) years of experience in a managed care organization is required**Competencies, Knowledge and Skills:*** Proven analytic skills* Proficient problem-solving skills with attention to detail* Proficient project management skills with ability to handle multiple projects within time constraints* Advanced proficiency in Word, Excel and PowerPoint; Power BI knowledge preferred* Effective verbal and written communication skills* Critical listening and thinking skills* Decision making and issue resolution skills* Understanding of database relationships preferred* Graphic development/presentation skills preferred* Ability to work independently and within a team environment* Knowledge of managed care preferred* Strong interpersonal skills and high level of professionalism* Ability to work with a variety of disciplines and levels of staff across departments**Licensure and Certification:*** None**Working Conditions:*** General office environment; may be required to sit or stand for extended periods of time* May be required to travel – estimated at 25%**Compensation Range:**$72,200.00 - $115,500.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.**Compensation Type (hourly/salary):**Salary**Organization Level Competencies*** Fostering a Collaborative Workplace Culture* Cultivate Partnerships* Develop Self and Others* Drive Execution* Influence Others* Pursue Personal Excellence* Understand the Business## **This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.**#LI-JM1Brand=CareSource