Enterprise PMO Project Manager

Tower Health; West Reading (Berks County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Tower Health’s Enterprise Portfolio Management Office (ePMO) seeks a project management professional to lead enterprise-wide initiatives across clinical, operational, and technology domains. You will drive project delivery, partner with senior leaders, and help build our PMO capabilities.

The role emphasizes collaboration, governance, and a focus on outcomes, with a mostly remote arrangement and periodic in-office work as needed in Pennsylvania markets.

Qualifications

• Bachelor's degree or equivalent experience required.
• Healthcare project management experience preferred.
• Strong communication and stakeholder management.
• Analytical thinking with focus on customer outcomes.
• Experience with project management methodologies.

Responsibilities

• Lead moderate to high complexity projects in ePMO.
• Apply PM framework and governance practices.
• Coordinate with clinical, operational, and IT teams.
• Provide coaching to junior staff and evolve PMO standards.
• Maintain documentation and status reporting.

Skills

Applications project management

Healthcare project management

Stakeholder management

Communication skills

Analytical thinking

Adaptability

MS Office

Education

Bachelor's degree

Tools

ServiceNow

PPM tools

Job description

Job Summary

Tower Health’s Enterprise Portfolio Management Office (ePMO) is seeking a project management professional ready to lead complex, enterprise-wide initiatives across clinical, operational, and technology domains. The ePMO team, under the direction of our executive leadership team, can provide you with opportunity to:

• manage a wide range of projects and gain exposure to all facets of our organization
• grow your project and program management skills and experience while leading major initiatives for our organization
• meaningfully contribute to our organization’s outcomes and help deliver the future of Tower Health

If you are someone with healthcare project management experience who can establish trusted partnerships, lead teams to deliver change and help build our project delivery capabilities, we want to hear from you!

The ePMO Project Manager manages moderate to high complexity projects in adherence with Tower Health's project management framework with minimal guidance.

Operating within a lean, high-impact ePMO, you will:

• work under the general guidance of more senior project and program managers
• use established ePMO processes and tools to manage project requests in the pipeline and lead projects in our portfolio
• maintain a client satisfaction, service delivery focus by effectively and proactively communicating project details and issues that threaten the success of the project
• monitor customer satisfaction to ensure projects meet stakeholder expectations
• maintain timelyand accurate documentation in support of ePMO operations
• provide project management education and coaching to less experienced staff
• contribute to the evolution of the PMO, collaborating with peers on improving standards, processes, tools and implementing leading practices

This position is mostly remote with an expectation to be in the office as needed based on department and project demands. Candidates are expected to live within a reasonable commuting distance of our core markets between Philadelphia and Reading/Wyomissing, PA.

Qualifications

• Applications project management experience required
• Applications implementation project management experience ina health system network is strongly preferred
• Strong interpersonal relationship building skills, organizational skills, and attention to detail
• Excellent verbal and written communication skills with a track record of clear communication, delegation, scope management, collaborative teamwork, active listening, and diligent follow up
• Experience developing trusted partnerships and influencing without direct authority
• Excellent analytical and critical thinking skills with a customer service orientation, including problem solving and strategic thinking
• Experience utilizing project management methodologies and applying fundamental project management principles
• Comfortable with and adaptable to change and ambiguity
• Proficiency with MS Office suite
• Proficiency with ServiceNow or another Project Portfolio Management application
• Bachelor’s degree or combination of education and experience
• Project management certification is a plus but not required (CAPM, PMP, Agile)

WHY READING HOSPITAL?

• Magnet designated, 697-bed hospital with 115-bed ED, Level I Trauma Center, and Level III NICU
• Have your voice heard through shared governance
• Recognized by Healthgrades 50 Best Hospitals Award (2022-2024)

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.