Enterprise Persistent Chat Platform Engineer

Experis Technology Group; Charlotte (NC); On-site; USD 90,000 - 96,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Act

Supplemental Life Insurance

Short/Long Disability Insurance

Business Travel Insurance

401(k) with Match

Weekly Pay

Job summary

Enterprise Legal Hold Retention Solution in Charlotte, NC is seeking a Messaging & Collaboration Platform Engineer- Persistent Chat to join the team. You will act as liaison across Security, Operations, Product, Engineering, Architecture, and vendors to manage product lifecycle.

Responsibilities include owning JIRA workbooks, designing low-level solutions on Linux, deploying environments, and supporting testing for operational readiness.

Qualifications

• Experience with persistent chat systems such as Mattermost or Rocket.Chat.
• Enterprise-level engineering experience, preferably within financial institutions.
• Strong documentation discipline and risk-aware mindset.
• Experience with cloud-based instant messaging platforms and deployment to mobility frameworks.

Responsibilities

• Act as liaison with Security, Operations, Product, Engineering, Architecture, and vendors to manage the product lifecycle, including fixes, features, and enhancements.
• Own workbook management through Product JIRAs and support backlog grooming and feature release alignment in regular requirements meetings.
• Develop low-level designs that meet bank requirements and security demands for persistent chat applications hosted on Linux.
• Deploy low-level environments and support advanced product testing to ensure readiness for operational transition.
• Ensure non-Strategic Social and Chat products are decommissioned from the enterprise while maintaining accurate, complete technical documentation and hosting training sessions to support new services entering operations.

Skills

Persistent chat

Linux admin

JIRA backlog

Cloud messaging

Security compliance

Documentation

Tools

Mattermost

Rocket.Chat

Linux

JIRA

Docker

Job description

Enterprise Legal Hold Retention Solution in Charlotte, NC is seeking a Messaging & Collaboration Platform Engineer- Persistent Chat to join the team. You will act as liaison across Security, Operations, Product, Engineering, Architecture, and vendors to manage product lifecycle.

Responsibilities include owning JIRA workbooks, designing low-level solutions on Linux, deploying environments, and supporting testing for operational readiness.