Enterprise Mobile Device Deployment Lead

Jobtome; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Job summary

Jobtome is seeking a hands-on Mobile Device Deployment Specialist to deploy enterprise devices using Microsoft Intune and ABM, handle staging, enrollment, provisioning and end-to-end lifecycle tasks across field locations.

The role involves coordinating with IT and Change Management teams, maintaining inventories and deploying from nationwide locations, with travel about 25–50%. Proficiency with Excel, SharePoint, Jira or ServiceNow is preferred.

Qualifications

• 4+ years hands-on experience in Mobile Device Management (MDM).
• Strong experience with Microsoft Intune and Apple Business Manager (ABM).
• Experience with iOS/iPadOS device staging, enrollment and configuration.
• Knowledge of zero‑touch deployment and device provisioning.
• Experience in hardware inventory, asset management and deployment logistics.
• Understanding of Wi‑Fi, cellular connectivity, SIM provisioning and application deployment.
• Mobile device troubleshooting and technical support experience.
• Willingness to travel nationwide approximately 25–50%.

Responsibilities

• Configure and stage iOS/iPadOS devices using Microsoft Intune and Apple Business Manager.
• Manage zero-touch enrollment, device provisioning and configuration profiles.
• Handle end-to-end device lifecycle management, including inventory tracking, shipments, returns, repairs and replacements.
• Coordinate device deployments, SIM activation and accessory fulfillment with suppliers, vendors and telecom providers.
• Travel to field locations to support device distribution, Wi‑Fi connectivity, network authentication and initial device setup.
• Troubleshoot MDM enrollment failures, application installation issues, credential problems and device compliance alerts.
• Maintain device inventory, deployment status and operational reports using Excel, SharePoint, Jira or ServiceNow.
• Ensure device deployments comply with enterprise security policies and cybersecurity standards.
• Coordinate with IT, Digital Technology and Change Management teams to ensure successful rollouts.

Skills

MDM

Microsoft Intune

Apple Business Manager

iOS/iPadOS staging

Zero-touch deployment

Device provisioning

Inventory management

Deployment logistics

Wi-Fi provisioning

Troubleshooting

Travel 25-50%

Jira

ServiceNow

SharePoint

Excel

Tools

Jira

ServiceNow

SharePoint

Excel

Job description

Jobtome is seeking a hands-on Mobile Device Deployment Specialist to deploy enterprise devices using Microsoft Intune and ABM, handle staging, enrollment, provisioning and end-to-end lifecycle tasks across field locations.

The role involves coordinating with IT and Change Management teams, maintaining inventories and deploying from nationwide locations, with travel about 25–50%. Proficiency with Excel, SharePoint, Jira or ServiceNow is preferred.