Enterprise Loyalty & Rewards Account Manager

Rain; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Unlimited time off

Flexible working

Health benefits

401(k) with match

Equity plan

Wellness stipend

Office meals

Team summits

Job summary

Rain is seeking an Account Manager in New York City to own enterprise loyalty programs from design through launch and ongoing growth. You’ll manage complex, multi-month launches across product, engineering, BD, and compliance, ensuring every detail is tracked and milestones hit.

You will serve as the core interface between Rain and partners, translating deals into concrete programs, tracking performance, and nurturing the relationship as programs scale. A fast-growing fintech pace awaits.

Qualifications

• 3–7 years in Account Management or related roles.
• Experience managing complex, multi-stakeholder programs.
• Excellent written and verbal communication.

Responsibilities

• Own post-sale relationship for a portfolio of loyalty and rewards partners, from kickoff through launch and growth.
• Translate a signed deal into program elements: earn structures, catalogs, offers, funding, and success metrics.
• Run launch as a project manager: plan, timeline, blockers, and accountability.
• Single point of contact for partner teams; coordinate across Product, Engineering, BD, Compliance, Marketing.
• Lead recurring business reviews: report performance, surface insights, suggest changes.
• Surface expansion opportunities and hand to BD with needed context.
• Maintain account documentation, launch trackers, and internal reporting.
• Bring partner feedback into Rain and advocate for roadmap changes.

Skills

Account Management

Customer Success

Implementation

Partner Management

Program Management

CRM

Project Tracking

Spreadsheets

Tools

CRM

Project Tracking

Spreadsheets

Job description

Rain is seeking an Account Manager in New York City to own enterprise loyalty programs from design through launch and ongoing growth. You’ll manage complex, multi-month launches across product, engineering, BD, and compliance, ensuring every detail is tracked and milestones hit.

You will serve as the core interface between Rain and partners, translating deals into concrete programs, tracking performance, and nurturing the relationship as programs scale. A fast-growing fintech pace awaits.