Enterprise Life Sciences Program Lead (Post-Sale)

Benchling; Boston (MA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Benchling in Boston is seeking an experienced Global Program Manager to oversee post-sale experiences for Enterprise customers. This role requires deep knowledge of Life Sciences R&D processes and the ability to lead cross-functional teams in a fast-paced environment.

The ideal candidate has over ten years of client-facing implementation experience and excels in project management and relationship building. Benchling offers a hybrid work arrangement to foster collaboration.

Qualifications

• 10+ years client facing implementation, program leadership, or consulting experience.
• Experience in program and project management for multi-workstream enterprise SaaS deployments.
• Excellent interpersonal skills in verbal, written, and presentation formats.

Responsibilities

• Oversee post-sale activities across implementation and support for Enterprise customers.
• Partner with customer leaders to develop governance, change management, and success plans.
• Mentor and coach cross-functional account teams to enhance professional skills.

Skills

Passion for Life Sciences

Client facing experience

Project management

Relationship management

Interpersonal skills

Education

BS or advanced degree in Life Sciences

Job description

Benchling in Boston is seeking an experienced Global Program Manager to oversee post-sale experiences for Enterprise customers. This role requires deep knowledge of Life Sciences R&D processes and the ability to lead cross-functional teams in a fast-paced environment.

The ideal candidate has over ten years of client-facing implementation experience and excels in project management and relationship building. Benchling offers a hybrid work arrangement to foster collaboration.