Enterprise Internship, Information Technology

600 Advocate Health, Inc.; Macon (GA); On-site; USD 24,000 - 34,000; Full time

Job summary

600 Advocate Health, Inc. is offering an IT Internship within HRIS and IT. The program provides practical work experience for college students, focusing on IT configuration, deployment, and user support. Interns will learn to assist with system maintenance and project tasks while collaborating with various departments.

The internship runs May 31, 2027 through August 6, 2027. It is a 40-hour per week, on-site role with benefits eligibility and no prior experience required.

Qualifications

• Enrolled as a junior or senior in an accredited college or university.
• GPA of at least 2.5.
• Good communication skills, both written and verbal.
• Strong teamwork and attention to detail.

Responsibilities

• Research unusual IT bugs or issues the company encounters.
• Support IT in the maintenance of hardware, software and systems.
• Assist in conversions, updates, recovery procedures, and hardware assessments.
• Troubleshoot equipment such as printers, computers and servers.
• Run software updates and backups when requested.
• Research hosting options and report pricing and system options.
• Participate in developing new desktops, servers or applications.
• Assist with call tracking and document customer interactions to meet KPI.
• Provide initial support for LAN/WAN software and devices.
• Review data integrity and assist in data analysis for requirements.

Skills

Strong communication

Attention to detail

Teamwork

Multitasking

Data analysis

Excel proficiency

Education

Incoming junior or senior in college

Tools

Excel

Job description

Department: 14206 Enterprise Corporate – People & Culture

Workforce Development Status: Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: The internship will take place May 31, 2027-August 6, 2027. Interns will be scheduled to work up to 40 hours per week, Mon-Fri business hours. This is an on-site role.

Pay Range: $21.00 - $21.00

Job Description

The IT Internship provides practical work experiences to college students assigned to Human Resource Information Systems (HRIS) and Information Technology (IT). The intern will learn/observe basic IT functions such as: IT configuration, implementation, support and maintenance of applications and solutions to meet the operational and technical needs of the organization. IT professionals serve as a liaison between clinical operations, internal information technology, system users and vendors, and ensure effective systems operations by monitoring applications and providing user support. The department will further develop specific job standards and guidelines for the internship role.

Major Responsibilities

• IT intern may research unusual bugs or issues the company encounters.
• IT interns must support the IT team in the maintenance of hardware, software and other systems.
• IT intern assists more experienced analysts in identifying and facilitating practices and procedures which result in successful conversions, updates, application recovery procedures, and assessments of hardware functionality.
• IT intern must troubleshoot issues with equipment like printers, computers and servers.
• Intern run software updates backups when requested.
• Intern may research hosting options and report pricing and system options to supervisors.
• IT interns may participate in the development of new desktops, servers or applications.
• IT intern assists with the call tracking system, recording interactions with customers while consistently meeting established Service Desk Key Performance Indicators (KPI).
• IT intern helps provide initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications.
• IT intern helps review and analyze effectiveness and efficiency of existing systems and assists in developing strategies for improving or leveraging current systems. Reviews data integrity, audit reports and perform data analysis to support data requirements and initiatives.
• IT intern assists more experienced analysts in identifying and facilitating practices and procedures which result in successful conversions, updates, application recovery procedures, and assessments of hardware functionality.

Licensure, Registration, and/or Certification Required: None Required.

Education Required

• Enrolled as Incoming Junior, or Senior at an accredited college or university.

Experience Required: No experience required.

Knowledge, Skills & Abilities Required

• Current enrollment with junior or senior status at a regional accredited college or university.
• Interns are expected to be in the process of obtaining an undergraduate degree
• Grade point average of at least 2.5.
• Good communication skills, both written and verbal.
• Strong attention to detail.
• Demonstrated ability in successfully completing tasks.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Must demonstrate integrity, maturity, dependability, a positive attitude and enthusiasm.

Physical Requirements and Working Conditions

Each department will develop mental/physical requirements from the job standards and guidelines. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties