Enterprise HR Operations Leader

North American Properties, Inc.; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Best-in-class benefits package

Job summary

North American Properties, Inc. is seeking a Manager, Enterprise Human Resources to lead day-to-day HR operations and support the people needs of North American and its affiliated companies.

This role reports to the Director, Business Operations and oversees onboarding, offboarding, benefits administration, associate relations, performance support, compliance, and records. This position requires 3–5 years of HR experience, a Bachelor’s degree in HR or business, strong judgment, discretion,

Qualifications

• Bachelor’s degree in human resources, business administration, or a related field.
• 3-5 years of HR experience, including HR operations, benefits, associate relations, or administration.
• Working knowledge of employment laws, HR compliance, benefits administration, and sound employment practices.
• Experience advising Supervisors and handling sensitive associate matters with discretion and sound judgment.
• Strong organizational, communication, project-management, and problem-solving skills.
• Ability to manage multiple priorities, operate independently, and recognize when matters require escalation.
• Demonstrated commitment to accuracy, confidentiality, responsiveness, and follow-through.
• Proficiency in Microsoft Office and familiarity with HR, payroll, benefits, or applicant-tracking systems.

Responsibilities

• Oversee day-to-day HR operations, processes, documentation, and associate records.
• Manage onboarding, employment changes, leaves of absence, and offboarding.
• Maintain consistent, efficient, and compliant HR practices across the organization.
• Develop and improve HR procedures, templates, communications, and administrative processes.
• Partner with EMS and the Director, Business Operations on HR strategy, workforce needs, and organizational priorities.
• Advise managers on performance management, associate relations, policy interpretation, documentation, and workplace matters.
• Support organizational changes, workforce planning, and other business-driven HR initiatives.

Skills

HR operations

Benefits administration

Employee relations

Policy interpretation

Project management

Communication

Discretion

Organizational skills

Education

Bachelor's degree in HR / Business

Tools

Microsoft Office

HRIS / Payroll systems

Job description

North American Properties, Inc. is seeking a Manager, Enterprise Human Resources to lead day-to-day HR operations and support the people needs of North American and its affiliated companies.

This role reports to the Director, Business Operations and oversees onboarding, offboarding, benefits administration, associate relations, performance support, compliance, and records. This position requires 3–5 years of HR experience, a Bachelor’s degree in HR or business, strong judgment, discretion,