Enterprise Generative AI Platform Engineer

BioSpace; Washington (District of Columbia); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Total Rewards Plan

Stock-based incentives

Flexible work model

Retirement and savings plan

Job summary

Amgen is seeking an Enterprise Generative AI Platform Engineer to translate approved AI capabilities into practical, responsible solutions. You will support platforms like ChatGPT Enterprise, custom GPTs, and related services, aligning them with product, engineering, security and legal teams.

You will clarify use cases, assess feasibility and risk, and create reusable guidance. The role emphasizes adoption, governance and measurable value across global partners.

Qualifications

• Experience with enterprise tech enablement and internal tools.
• Hands-on with generative AI platforms, GPTs and enterprise use cases.
• Ability to assess value, feasibility, risk and scalability of use cases.
• Strong communication and stakeholder mgmt to translate tech into guidance.
• Collaborates with business, engineering, security and governance teams.
• Experience with ChatGPT Enterprise and similar platforms is a plus.
• Experience enabling technology adoption through training or communities.
• Familiarity with responsible AI, privacy and information security.
• Experience in biotech, pharma, healthcare or regulated industries is a plus.

Responsibilities

• Support enterprise generative AI capabilities and related tools.
• Clarify use cases, assess fit, risk and delivery path.
• Translate user feedback into reusable patterns and guidance.
• Partner with product, security, privacy, compliance and legal teams for governance.
• Support pilots, office hours and demonstrations to boost adoption.
• Track adoption and communicate platform updates and improvements.

Skills

Enterprise tech experience

AI platforms & GPTs

Use-case assessment

Communication & stakeholder mgmt

Collaboration with governance/security

ChatGPT Enterprise experience

Training & adoption support

Responsible AI & privacy

Healthcare/regulatory industry

Education

Masters + 2+ years in CS/IT/Engineering/PM/Business

Bachelors + 5+ years in CS/IT/Engineering/PM/Business

Certifications in Gen AI / cloud / info sec a plus

Job description

Join Amgens Mission of Serving Patients At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Enterprise Generative AI Platform Engineer

Lets do this. Lets change the world. In this vital role you will help Amgen turn approved AI capabilities into practical, responsible and repeatable solutions. This individual contributor will support platforms such as ChatGPT Enterprise, custom GPTs and related services; connect user needs with platform capability; guide use-case intake; and create reusable guidance. You will partner with Product, Engineering, Security, Privacy, Compliance, Legal and business teams to improve adoption and measurable value.

Roles & Responsibilities

• Support enterprise generative AI capabilities, including ChatGPT Enterprise, custom GPTs and related tools.
• Help teams clarify use cases, assess fit and risk, and identify an appropriate delivery path.
• Turn user feedback into prioritized requirements, reusable patterns, templates and self-service guidance.
• Partner with Product, Engineering, Security, Privacy, Compliance and Legal teams to support responsible use and practical governance.
• Support pilots, workshops, office hours and demonstrations that build confidence and surface adoption barriers.
• Track adoption and feedback, then communicate platform updates and recommendations for improvement.

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an Enterprise Generative AI Platform Engineer with these qualifications:

Must-Have Skills

• Experience in enterprise technology, technical enablement, internal tools, product, solutions or a related field.
• Practical familiarity with generative AI platforms, custom assistants or GPTs, and common enterprise use cases.
• Ability to assess use cases for user value, feasibility, risk and scalability.
• Strong communication and stakeholder skills, including translating technical capabilities into clear guidance.
• Ability to collaborate effectively with business, engineering, security and governance partners.

Good-to-Have Skills

• Experience with ChatGPT Enterprise, custom GPTs or comparable generative AI platforms.
• Experience supporting technology adoption through training, office hours or communities of practice.
• Familiarity with responsible AI, privacy, information security or access management.
• Experience in biotechnology, pharmaceuticals, healthcare or another regulated industry.

Education and Professional Certifications

• Masters degree with 2+ years of experience in Computer Science, Information Technology, Engineering, Product Management, Business or a related field
• OR
• Bachelors degree with 5+ years of experience in Computer Science, Information Technology, Engineering, Product Management, Business or a related field
• Relevant certifications in generative AI, cloud platforms, product management, program management, change management or information security are a plus.

Soft Skills

• Clear written, verbal, facilitation and presentation skills.
• Curiosity, initiative and the ability to learn new capabilities quickly.
• Organized approach to managing priorities and following through on commitments.
• Collaborative, team-oriented approach with global and virtual partners.

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In Addition To The Base Salary, Amgen Offers a Total Rewards Plan, Based On Eligibility, Comprising Of Health And Welfare Plans For Staff And Eligible Dependents, Financial Plans With Opportunities To Save Towards Retirement Or Other Goals, Work/life Balance, And Career Development Opportunities That May Include

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.