Enterprise Generative AI Platform Engineer

Biopharma Careers; United States; Hybrid; USD 130,000 - 175,000; Full time

Job summary

Amgen is seeking an Enterprise Generative AI Platform Engineer to turn approved AI capabilities into practical, measurable solutions. You will support platforms like ChatGPT Enterprise and custom GPTs, translating user needs into platform capabilities and guiding use-case intake.

This individual contributor will partner with Product, Engineering, Security, Privacy, Compliance and Legal to improve adoption, governance and value, while collaborating with global teams in a fast-paced biotech

Qualifications

• Experience with enterprise AI platforms and internal tools.
• Ability to assess use cases for value, feasibility, risk and scalability.
• Strong communication and stakeholder management skills.

Responsibilities

• Support enterprise generative AI capabilities including ChatGPT Enterprise and custom GPTs.
• Clarify use cases, assess fit, risk, and delivery path.
• Translate user feedback into actionable requirements and templates.
• Partner with Product, Engineering, Security, Privacy, Compliance and Legal teams to support governance.
• Support pilots, workshops and demonstrations to drive adoption.
• Track adoption and provide platform updates.

Skills

Enterprise AI Platform

Generative AI

Technical enablement

Stakeholder management

Communication

Education

Master's degree in CS/IT/Engineering

Bachelor's degree in CS/IT/Engineering

Tools

ChatGPT Enterprise

Custom GPTs

Generative AI platforms

Job description

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission, to serve patients living with serious illnesses, drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Enterprise Generative AI Platform Engineer

What you will do

Let’s do this. Let’s change the world. In this vital role you will help Amgen turn approved AI capabilities into practical, responsible and repeatable solutions. This individual contributor will support platforms such as ChatGPT Enterprise, custom GPTs and related services; connect user needs with platform capability; guide use-case intake; and create reusable guidance. You will partner with Product, Engineering, Security, Privacy, Compliance, Legal and business teams to improve adoption and measurable value.

Roles & Responsibilities

• Support enterprise generative AI capabilities, including ChatGPT Enterprise, custom GPTs and related tools.
• Help teams clarify use cases, assess fit and risk, and identify an appropriate delivery path.
• Turn user feedback into prioritized requirements, reusable patterns, templates and self-service guidance.
• Partner with Product, Engineering, Security, Privacy, Compliance and Legal teams to support responsible use and practical governance.
• Support pilots, workshops, office hours and demonstrations that build confidence and surface adoption barriers.
• Track adoption and feedback, then communicate platform updates and recommendations for improvement.

What we expect of you

The professional we seek is an Enterprise Generative AI Platform Engineer with these qualifications:

Must-Have Skills

• Experience in enterprise technology, technical enablement, internal tools, product, solutions or a related field.
• Practical familiarity with generative AI platforms, custom assistants or GPTs, and common enterprise use cases.
• Ability to assess use cases for user value, feasibility, risk and scalability.
• Strong communication and stakeholder skills, including translating technical capabilities into clear guidance.
• Ability to collaborate effectively with business, engineering, security and governance partners.

Good-to-Have Skills

• Experience with ChatGPT Enterprise, custom GPTs or comparable generative AI platforms.
• Experience supporting technology adoption through training, office hours or communities of practice.
• Familiarity with responsible AI, privacy, information security or access management.
• Experience in biotechnology, pharmaceuticals, healthcare or another regulated industry.

Education and Professional Certifications

Master’s degree with 2+ years of experience in Computer Science, Information Technology, Engineering, Product Management, Business or a related field.

OR

Bachelor’s degree with 5+ years of experience in Computer Science, Information Technology, Engineering, Product Management, Business or a related field.

Relevant certifications in generative AI, cloud platforms, product management, program management, change management or information security are a plus.

Soft Skills

• Clear written, verbal, facilitation and presentation skills.
• Curiosity, initiative and the ability to learn new capabilities quickly.
• Organized approach to managing priorities and following through on commitments.
• Collaborative, team-oriented approach with global and virtual partners.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

. Salary Range

129,654.75USD -175,415.25 USD

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.