Enterprise Fraud Management Support Specialist I

Fayette Chamber of Commerce; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Truist Financial Corporation seeks a professional to support Enterprise Fraud Management. You will maintain knowledge of fraud processes, support accurate analyses, and partner with teams for extended research to ensure regulatory compliance.

The role requires 3–5 years of fraud or banking experience, strong communication, and the ability to manage multiple priorities in a deadline-driven environment. Flexible hours may be required and proficiency in MS Office is expected.

Qualifications

• 3 to 5 years of fraud or banking experience.
• Ability to work independently with minimum supervision in a detailed and deadline-oriented environment.
• Excellent verbal and written communication skills.
• Excellent organizational and interpersonal skills.
• Ability to manage competing priorities.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office.
• Ability and willingness to work flexible hours, as required.

Responsibilities

• Maintain high level of knowledge and understanding of Enterprise Fraud Management processes to ensure analysis is accurate and in compliance.
• Recommend strategies to leadership that are targeted for specific departments with the goal of increasing efficiency and effectiveness.
• Partner with other teams within Enterprise Fraud Management for extended research needs.
• Maintain high level of knowledge and understanding of all regulations to ensure business support is accurate and in compliance.

Skills

Fraud analytics

Independent work

Communication skills

Organizational skills

Prioritize multiple tasks

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

107

Please review the following job description:

Work closely with the areas of EFM to understand methodologies and to provide precise assistance. Maintain understanding of advancements in technology, the latest findings from research and development and changes in the marketplace to incorporate into day to day activities. Gain positive working relationships with EFM leadership and business partners

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Maintain high level of knowledge and understanding of Enterprise Fraud Management processes to ensure analysis is accurate and in compliance.
2. Recommend strategies to leadership that are targeted for specific departments with the goal of increasing efficiency and effectiveness.
3. Partner with other teams within Enterprise Fraud Management for extended research needs.
4. Maintain high level of knowledge and understanding of all regulations to ensure business support is accurate and in compliance.

Qualifications

Required Qualifications

• 1. 3 to 5 years of fraud or banking experience
• 2. Ability to work independently with minimum supervision in a detailed and deadline-oriented environment
• 3. Excellent verbal and written communication skills.
• 4. Excellent organizational and interpersonal skills.
• 5. Ability to manage competing priorities.
• 6. Ability to work independently with minimum supervision in a detailed and deadline-oriented environment.
• 7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• 8. Ability and willingness to work flexible hours, as required

Preferred Qualifications

• 1. Bachelor's degree
• 2. Experience in fraud analytics
• 3. Prior fraud detection and/or investigation experience in the financial service industry, preferably across multiple products and channels

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.