Enterprise Director, Strategic Account Management

OneMagnify; Detroit (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Paid holidays

Flexible Time Off

Job summary

OneMagnify seeks an Enterprise Director, Strategic Account Management to lead a portfolio of high-value enterprise client relationships. You'll be the senior business partner to executive stakeholders, aligning investments in data, technology, marketing, and customer experience to measurable outcomes.

Working with strategy, analytics, technology, activation, and delivery, you'll shape long-term account growth, drive retention, and position OneMagnify as a strategic partner rather than a service

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• 8+ years of experience leading enterprise client relationships within consulting, digital, marketing, data, technology, or professional services environments.
• Proven success managing a portfolio of enterprise accounts with revenue growth, client retention, and executive stakeholder engagement.
• Strong experience developing strategic account plans and driving long-term business growth.

Responsibilities

• Lead executive relationships with key enterprise clients and procurement partners.
• Develop and execute enterprise account strategies and growth plans.
• Own revenue growth, retention, and renewal outcomes across a portfolio of enterprise accounts.
• Lead business reviews and align stakeholders around priorities and success measures.

Skills

Executive relationships

Strategic accounts

Cross-functional leadership

Forecasting & pricing

Education

Bachelor's degree

Tools

CRM platforms

Analytics tools

Job description

OneMagnify is an AI native, platform-enabled B2B digital agency operating at the intersection of data, technology, and creativity. We help complex organizations drive measurable business outcomes by building smarter customer experiences and delivering highly integrated solutions across digital, media, and technology. By combining deep industry expertise with advanced analytics and artificial intelligence, we enable our clients to make better decisions, move faster, and compete more effectively in dynamic markets.

Role Summary

As the Enterprise Director, Strategic Account Management, you'll lead a portfolio of enterprise client relationships that represent significant strategic and commercial value to OneMagnify. You'll serve as the senior business partner for executive stakeholders, helping clients connect investments in data, technology, marketing, and customer experience to measurable business outcomes. Working closely with leaders across strategy, analytics, technology, activation, and delivery, you'll shape long-term account growth while ensuring clients view OneMagnify as a trusted extension of their business. This role combines executive relationship leadership, commercial ownership, and cross-functional influence to drive client success and business growth.

The Impact You'll Have

You'll help shape the future of some of OneMagnify's most important enterprise partnerships. Success in this role comes from understanding a client's business well enough to anticipate challenges, identify new opportunities, and connect OneMagnify's capabilities to their long-term priorities. The relationships you build and the decisions you influence will directly impact client retention, revenue growth, and strategic account expansion. You'll lead conversations with executive stakeholders responsible for customer experience, marketing, technology, and business transformation initiatives. By aligning business goals with integrated solutions across analytics, digital platforms, activation, and technology services, you'll help clients accelerate results while positioning OneMagnify as a strategic partner rather than a service provider. This role requires strong cross-functional leadership. You'll bring together teams across delivery, analytics, technology, strategy, and activation to create unified account plans, navigate complex enterprise environments, and ensure business priorities remain connected to successful execution.

What You'll Do

Executive Relationship Leadership

Serve as the senior strategic partner and executive sponsor for key enterprise clients. Build trusted relationships with executive stakeholders, business leaders, and procurement partners across complex organizations. Guide executive-level conversations that connect business priorities to measurable outcomes and long-term partnership opportunities. Facilitate executive-to-executive engagement between client leadership and OneMagnify leaders.

Enterprise Account Strategy & Growth

Develop and lead account strategies that strengthen client value, expand partnerships, and drive sustainable growth. Create long-term account roadmaps aligned to client business objectives and evolving market needs. Identify opportunities to expand OneMagnify's impact across data, technology, digital, and customer experience capabilities. Translate client goals into growth plans that create value for both the client and the business.

Commercial Performance & Forecasting

Own revenue growth, retention, and renewal outcomes across a portfolio of enterprise accounts. Lead expansion planning, commercial strategy, and opportunity development efforts. Provide accurate forecasting and pipeline visibility to support business planning and investment decisions. Partner with leadership on pricing strategy, contract negotiations, and renewal discussions.

Business Reviews & Executive Alignment

Lead Quarterly Business Reviews that clearly demonstrate business outcomes, value realization, and future opportunities. Develop compelling business cases and strategic narratives for executive audiences. Align stakeholders around priorities, success measures, and long-term partnership objectives. Help clients evaluate future investments by connecting performance insights to business goals.

Cross-Functional Leadership & Delivery Governance

Partner with leaders across analytics, technology, activation, strategy, and delivery to ensure cohesive account planning and execution. Align internal resources, priorities, and investments around client objectives and growth opportunities. Balance client expectations, delivery quality, profitability, and business outcomes when evaluating opportunities. Identify and mitigate relationship, scope, delivery, or commercial risks while maintaining client confidence and trust.

What You'll Need

Bachelor's degree or equivalent combination of education and professional experience. 8+ years of experience leading enterprise client relationships within consulting, digital, marketing, data, technology, or professional services environments. Proven success managing a portfolio of enterprise accounts with responsibility for revenue growth, client retention, and executive stakeholder engagement. Strong experience developing strategic account plans and driving long-term business growth. Demonstrated success leading expansion planning, renewal strategy, and revenue forecasting for large or complex accounts. Experience presenting business outcomes, strategic recommendations, and value realization narratives to executive audiences. Strong commercial acumen, including pricing strategy, contract negotiations, and partnership planning. Ability to influence decision-making across client organizations and build consensus among diverse stakeholder groups. Strong collaboration skills and experience working across delivery, program, analytics, technology, and business leadership teams. Exceptional executive communication, presentation, storytelling, and relationship management capabilities. Experience navigating large organizations with multiple business units, stakeholders, and decision-makers.

Future-Ready Skills (Nice to Have)

• Experience leveraging AI-enabled tools to enhance account planning, forecasting, customer insights, or business decision-making.
• Familiarity with marketing technology ecosystems, customer data platforms (CDPs), CRM platforms, or digital experience platforms.
• Experience supporting digital transformation, customer experience, or data-driven business initiatives.
• Exposure to integrated marketing, consulting, or agency-service delivery models.
• Experience working within platform-enabled environments that combine data, technology, analytics, and marketing capabilities.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) retirement plan
• Paid holidays
• Flexible Time Off (FTO) so you can take time away to recharge when you need it

We are an equal opportunity employer

We believe that innovative ideas and solutions start with unique perspectives. That's why we're committed to providing every employee a workplace that's free of discrimination and intolerance. We're proud to be an equal opportunity employer and actively search for like-minded people to join our team. Whether it’s awareness, advocacy, engagement, or efficacy, we move brands forward with work that delivers results. Through meaningful analytics, engaging communications and innovative technology solutions, we help clients tackle their most ambitious projects and overcome their biggest challenges.