Enterprise Data Manager

City-of-Raleigh-N; Raleigh (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

City of Raleigh seeks a strategic, hands-on data leader to guide governance, platform development on Snowflake, and the enterprise data catalog. You will supervise the Data Analyst team and drive adoption of self-service analytics across departments.

As the senior role, you will set data quality standards, partner with departments and vendors, and ensure privacy and security while enabling AI-ready data practices for a data-driven city.

Qualifications

• Bachelor’s degree in IT/CS/Business Admin or related field with relevant planning and analytics experience.
• Experience leading data initiatives and governance programs.
• Familiarity with data privacy, security, and enterprise data catalog deployment.

Responsibilities

• Lead the Data Team and implement the enterprise data roadmap.
• Establish data governance policies and grow the data catalog.
• Grow BI capabilities and promote a data-driven culture across departments.
• Partner with vendors and departments to deliver trusted, AI-ready data solutions.

Skills

Data governance

BI leadership

Data analytics

Data privacy

Project management

Leadership

Communication

Education

Bachelor’s degree or equivalent

Tools

Snowflake

Power BI

Job description

About You

You are a strategic and operational leader ready to guide how the City of Raleigh governs, manages, and uses data across departments. As an experienced data professional, you will lead the execution of our enterprise data roadmap, a modern data platform built on Snowflake, and our enterprise data catalog, while overseeing the work of our Data Analyst and Senior Data Analyst.

You thrive in a hands-on, working manager role that balances leadership, program planning, and technical depth. You excel at setting data governance policy and quality standards, growing business intelligence and self-service analytics, and cultivating a data-driven culture. Additionally, you enjoy engaging directly with departments, vendors, and technical teams to deliver solutions that are trustworthy, secure, and sustainable.

About Us

Raleigh, North Carolina’s capital city, continues to be nationally recognized for its quality of life, economic strength, and forward-thinking approach to technology. The City’s IT Department has earned awards for smart city innovation and digital services, with a culture built on collaboration, excellence, and continuous improvement. Working here means joining a team that partners directly with departments across the City to deliver solutions that make a tangible difference for more than 500,000 residents.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Lead the Data Team and Build Capability
  • Provide leadership and direction to the Data Analyst and Senior Data Analyst, and lead implementation of the enterprise data roadmap
  • Foster a culture of collaboration, accountability, and continuous improvement while supporting staff development and knowledge sharing
  • Coordinate departmental business intelligence (BI) activities and drive adoption of a modern enterprise data platform (Snowflake) across departments
• Drive Data Governance and the Enterprise Data Catalog
  • Establish and enforce organization-wide data governance policies, data quality standards, and privacy and security compliance
  • Lead the deployment and ongoing stewardship of the City’s enterprise data catalog, setting documentation standards, integrating catalog access into the tools staff already use, and steadily growing the share of City data that is cataloged and discoverable
  • Monitor and report on data initiatives against clear KPIs

• Grow Business Intelligence and a Data-Driven Culture
  • Partner with Business Relationship Partners and departments to identify data needs and deliver solutions
  • Promote data analytics for decision-making, expand data visualization and dashboard development, and provide training and support for data tools and processes
  • Facilitate a Citywide data community of practice that connects analysts and business users and grows data literacy across the organization
• Advance Innovation, Integration, and AI Readiness
  • Evaluate and integrate new data technologies and methodologies, and enhance the organization’s overall data maturity
  • Ensure the City’s data is well-governed, documented, and AI-ready, positioning Raleigh to adopt machine learning and AI responsibly and effectively
  • Partner with vendors on emerging capabilities and identify opportunities to leverage publicly accessible open data

Education and Experience

Bachelor's Degree in Information Technology, Computer Science, Business Administration, or related field; 5 to 7 years' experience in strategic planning, project management, data analysis, or a related field

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Preferred Qualifications

• Power BI or relevant data platform certification
• ITIL certification

Knowledge, Skills and Abilities

• Proven experience in data governance, data management, and business intelligence, with a track record of leading data initiatives
• Background spanning data engineering, data science, and report development: data pipelines and ETL, predictive modeling and machine learning, and dashboard and report development
• In-depth knowledge of data privacy and security regulations
• Proficiency with data platforms and visualization tools (ideally Snowflake and Power BI)
• Strong leadership, communication, and project management skills, with the ability to drive organizational change and foster a data-driven culture

ADA and Other Requirements

Work Environment and Physical Effort

Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment

Work is typically performed in an office or similar indoor environment.

Work Exposures

Employees will occasionally be exposed to individuals who are hostile or irate.

The City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are available upon request.