Enterprise Collaboration Systems Analyst

Roehl Transport, Inc.; Marshfield (WI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Profit sharing

Paid time off

Tuition reimbursement

Job summary

Roehl Transport, Inc. is seeking a System Analyst to design, administer, and support our enterprise collaboration and communications platforms.

You will serve as the technical resource for voice, video, messaging, and contact center technologies that connect employees, drivers, customers, and partners. You will manage Webex Calling, Webex Contact Center, Microsoft Teams, and related voice/collaboration technologies, collaborating with stakeholders, vendors, and IT teams to implement

Qualifications

• Bachelor's degree in Information Technology or equivalent experience supporting enterprise collaboration platforms.

Responsibilities

• Design, administer, support, and continuously improve Roehl Transport's enterprise collaboration platforms.

Skills

Cisco Webex Calling

Webex Contact Center

Microsoft Teams

Voice and UC technologies

VoIP systems

Microsoft 365 Collaboration

End user training

Vendor management

Security and compliance

Collaboration platform administration

Education

Bachelor's degree in Information Technology

Tools

Microsoft 365 Admin tools

Webex admin tooling

Job description

Roehl Transport, Inc. is seeking a System Analyst to design, administer, and support our enterprise collaboration and communications platforms.

You will serve as the technical resource for voice, video, messaging, and contact center technologies that connect employees, drivers, customers, and partners. You will manage Webex Calling, Webex Contact Center, Microsoft Teams, and related voice/collaboration technologies, collaborating with stakeholders, vendors, and IT teams to implement