Enterprise Architecture Leader — AI, CX & Cloud

Infosys

Bentonville (AR)

On-site

USD 180,000 - 260,000

Full time

3 days ago
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Benefits offered by this job

Medical/Dental/Vision/Life Insurance
Disability Insurance
401(k) plan
Paid holidays and PTO
Health Reimbursement Accounts

Job summary

Infosys is seeking an Engineering Principal to lead advanced solution design and delivery for the Retail, Consumer Goods, and Logistics sector. You will partner with stakeholders to translate market trends into high-impact architectures, guide design and validation, and oversee end-to-end prototyping and integration.

You will drive performance improvements, manage executive stakeholders, and shape multi-million-dollar transformation programs across global delivery teams, with relocation/travel

Qualifications

  • Bachelor’s degree or foreign equivalent required; three years of progressive experience in lieu of every year of education.
  • This position may require relocation and/or travel to work/project location.
  • All applicants authorized to work in the United States are encouraged to apply.

Responsibilities

  • Collaborate with stakeholders to align requirements with current and future market needs, while analysing trends and emerging technologies.
  • Guide on design principles to ensure feasibility, cost-effectiveness, and technical accuracy and lead conceptualization and development of innovative solutions aligned with industry advancements.
  • Guide the creation and validation of solution specifications, ensuring alignment with business goals and recommended optimizations.
  • Oversee prototyping and testing to ensure high-quality, functional prototypes that meet engineering standards.
  • Direct technical integration, ensuring systems meet functional and performance criteria.
  • Lead performance optimization initiatives, setting benchmarks and recommending improvements based on system analysis.

Skills

CCaaS platforms
Conversational AI
Generative AI
NLP/NLU
Cloud architecture
Salesforce
Dynamics 365
ServiceNow
Pega
API integrations
Enterprise consulting
Executive stakeholder management
Pre-sales

Education

Bachelor’s degree or foreign equivalent

Tools

Amazon Connect
Genesys Cloud CX
NICE CXone
Five9

Job description

Infosys is seeking an Engineering Principal to lead advanced solution design and delivery for the Retail, Consumer Goods, and Logistics sector. You will partner with stakeholders to translate market trends into high-impact architectures, guide design and validation, and oversee end-to-end prototyping and integration.

You will drive performance improvements, manage executive stakeholders, and shape multi-million-dollar transformation programs across global delivery teams, with relocation/travel

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