Enterprise Applications Support & Optimization Specialist

Constellation Search Group; San Antonio (TX); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement savings plan

Job summary

A recruitment agency is seeking an Enterprise Applications Administrator for a full-time direct hire position. The role involves maintaining and optimizing the organization's enterprise application portfolio, ensuring application availability and user access management. Candidates must have a Bachelor's degree and at least 3 years of relevant experience. A competitive benefits package is also offered.

Qualifications

• 3+ years of experience supporting enterprise applications in a mid to large-sized organization.
• Experience with ITIL practices or change management processes is a plus.

Responsibilities

• Administer, configure, and maintain enterprise systems such as ERP, CRM, and HRIS.
• Provide tier 1 support for enterprise application incidents and service requests.
• Perform system updates, patches, and routine maintenance to ensure application reliability and security.
• Collaborate with business units to gather requirements and implement system enhancements.
• Manage application user roles, access rights, and permissions following compliance guidelines.
• Document procedures, system configurations, and workflows.
• Coordinate with vendors for issue resolution, support contracts, and licensing.
• Assist with application integrations using APIs or middleware tools.
• Participate in business continuity and disaster recovery planning related to application systems.

Skills

Strong troubleshooting and analytical skills

Basic scripting or SQL knowledge

Familiarity with financial, CRM, and web-based systems

Education

Bachelor's degree in Information Systems, Computer Science, or a related field

Job description

A recruitment agency is seeking an Enterprise Applications Administrator for a full-time direct hire position. The role involves maintaining and optimizing the organization's enterprise application portfolio, ensuring application availability and user access management. Candidates must have a Bachelor's degree and at least 3 years of relevant experience. A competitive benefits package is also offered.