Enterprise Applications Analyst

Volusia Sheriff's Office; Daytona Beach (FL); On-site; USD 63,000 - 77,000; Full time

Job summary

Volusia Sheriff's Office is seeking an Enterprise Application Analyst to analyze, design, implement, and maintain complex enterprise applications that support business processes. You will work with end-users, developers, project managers, and vendors to resolve issues and drive successful project delivery.

The role requires a bachelor’s degree in CS/IS or related field and at least two years of enterprise application analysis experience, with exposure to CAD/RMS/ERP/CRM/HRIS and strong

Qualifications

• Bachelor's degree in computer science, information systems, or a related field.
• Two years of experience in enterprise application analysis or related field.
• Experience with enterprise applications such as CAD, RMS, ERP, CRM, and HRIS.
• Strong analytical and problem-solving skills.
• Preference for experience with SQL, database management, or PM of projects.
• Equivalent combination of education and experience may substitute for minimum requirements.

Responsibilities

• Analyze business requirements and design solutions for enterprise applications.
• Develop and maintain technical documentation (requirements, design, user manuals).
• Configure and customize enterprise applications to meet business needs.
• Conduct system testing with test plans, cases, and scripts.
• Provide end-user support and troubleshoot issues.
• Collaborate with peers and vendors to resolve technical issues.
• Participate in project planning, estimates, and timelines.
• Stay updated with trends in enterprise applications.
• Participate in on-call rotation and meet work attendance expectations.

Skills

Analytical skills

SQL knowledge

Technical problem-solving

Self-learning

Education

Bachelor's degree in computer science, information systems, or related field

Tools

CAD

RMS

ERP

CRM

HRIS

Job description

Career Opportunities with Volusia Sheriff's Office

A great place to work.

Careers At Volusia Sheriff's Office

Starting Salary:

$69,696.59 annually; $1,340.31 weekly

General Description:

The Enterprise Application Analyst is responsible for analyzing, designing, implementing, and maintaining complex enterprise applications that support our organization's business processes. They work closely with end-users, developers, project managers, and vendors to identify and resolve issues, provide technical expertise, and ensure the successful delivery of projects.

Minimum Qualifications:

• Bachelor's degree in computer science, information systems, or relate field, AND
• Two (2) years of experience in enterprise application analysis or related field.
• Experience with enterprise applications such as Computer-aided dispatch (CAD), Records Management System (RMS), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resources Information Systems (HRIS).
• Strong analytical and problem-solving skills.
• The preferred candidate will have experience with Structured Query Language (SQL), database management, or project management.
• A comparable amount of education and experience may be substituted for the minimum requirements.

Selection Process:

The selection process will include a review of each qualified applicant's education and experience and a formal interview in accordance with VSO policies and procedures.

Background Screening:

This position will require an extensive background investigation.

Essential Functions:

• Analyze business requirements and design solutions to meet business needs.
• Develop and maintain technical documentation, including requirements, design documents, and user manuals.
• Configure and customize enterprise applications to meet business needs.
• Conduct system testing, including creating test plans, test cases, and test scripts.
• Provide end-user support, including troubleshooting and issue resolution.
• Collaborate with peers and vendors to identify and resolve technical issues.
• Participate in project planning and implementation, including providing estimates and timelines.
• Stay up to date with emerging trends and technologies in enterprise applications.
• Participate in the on-call rotation.
• Attends work on a regular and consistent basis.
• Must adhere to Federal, State, County, and local ordinances.
• Performs other duties as assigned.

Status:

Civilian

Blood and Viral Pathogen Risk:

Minimal Risk

Environmental Conditions:

• General office setting with most duties being performed while sitting at a desk, table, or workstation.
• Must be able to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.
• Must be able to remain available to work when a public emergency or disaster occurs.

Skills and Abilities:

• Ability to work independently and as part of a team.
• Ability to plan, schedule, and coordinate system development tasks.
• Ability to interpret technical system statements and develop flow charts.
• Demonstrate ability to identify opportunities for system improvement.
• Ability to create clear and effective workflow and procedural documentation.
• Ability to engage in self-directed learning.
• Strong oral and written communication skills.
• Ability to make decisions in accordance with laws, regulations, and policies.
• Ability to interact effectively with others.
• Ability to reach and comprehend technical and professional materials, including journals, schematics, instructions, memos, and procedures.
• Ability to write reports, critiques, memos, and procedures.
• Skills in supporting computer systems.
• Skills in building effective working relationships.
• Ability to analyze data, draw conclusions, and produce summary reports.
• Ability to think logically and demonstrate attention to detail.

Required Knowledge:

• VSO General Orders and procedures.
• Data management systems.
• Data storage, retrieval, and manipulation.
• Microsoft 365 applications and SharePoint.
• Systems analysis, data processing, mathematics, statistics, logic, and principles of reasoning.
• Troubleshooting, diagnosing, and research.

Physical Requirements:

• Ambulate independently.
• Sit for extended periods of time.
• Utilize a computer/keyboard for extended periods of time.
• See at normal range or with reasonable accommodation.
• Hear at normal level or with reasonable accommodation.
• Occasionally bend, squat, reach, grasp.
• Occasionally lift up to thirty-five pounds (35lbs).

Equal Employment Opportunity Employer M/F/D/V