Enterprise Applications Analyst

iManage; Chicago, Northern (IL, KY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401k retirement plan with companymatch

Flexible time off

Wellness days

Job summary

iManage seeks an Enterprise Applications Analyst to safeguard and govern its enterprise applications and SaaS ecosystem. You will audit, review access, evaluate apps, and support governance across global platforms while coordinating with security and IT teams.

Responsibilities include maintaining documentation, managing access workflows, and reporting on health metrics and compliance readiness for SOC 2, ISO 27001, and GDPR.

Qualifications

• Bachelor's degree or equivalent professional experience in IT or security.
• Experience with identity and access management concepts, provisioning and deprovisioning.
• Experience with SaaS management platforms for visibility and governance.
• Knowledge of cloud identity platforms and SSO/SAML concepts.
• Familiarity with IT service management processes and ITIL fundamentals a plus.
• Strong data analysis, documentation, and communication skills.

Responsibilities

• Conduct application audits and user activity analyses across the enterprise SaaS portfolio.
• Perform access permission reviews and certifications ensuring least privilege and timely deprovisioning.
• Evaluate new/existing applications for alignment with security standards and business needs.
• Maintain detailed application documentation including access matrices and workflows.
• Support SaaS management and identity governance platforms to maintain inventories and entitlements.
• Suggest improvements to governance processes and workflows to reduce risk.
• Monitor application health metrics, license utilization, and security findings.
• Triages and resolves application-related tickets with stakeholders.
• Assist with application rationalization by analyzing usage data and overlaps.
• Prepare audit-ready reports for internal governance and external assessments (SOC 2, ISO 27001, GDPR).
• Communicate findings clearly to technical and non-technical audiences.

Skills

Identity and access management

SaaS governance

Access reviews

Provisioning / deprovisioning

Audit readiness

Data analysis

Security compliance frameworks

Documentation

Education

Bachelor's degree in Information Technology, Computer Science, Business Administration, or equivalent

Tools

BetterCloud

Zylo

Okta

Entra ID

Job description

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. Thisrole requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while alsomaintaining the flexibility for meaningful work-life balance.

Being an Enterprise Applications Analyst at iManage Means…

You are a trusted technical specialist responsible for ensuring the security, compliance, and operational integrity of iManage's enterprise business applications and SaaS ecosystem. As Enterprise Applications Analystreporting to the Director of Enterprise Applications, you will execute critical application audits, conductcomprehensive access permission reviews, manage application evaluations, and support the administration ofour global applications portfolio. Your work directly impacts application governance, user productivity, andsecurity posture across the organization.

iM Responsible For…

• Conducting application audits and user activity analysis across the enterprise SaaS portfolio to assesscompliance, identify risks, and validate proper system usage.
• Performing comprehensive access permission reviews and access certifications, ensuring principle ofleast privilege and timely deprovisioning of user accounts.
• Evaluating new and existing applications for alignment with security standards, business requirements,and architectural principles before procurement or renewal decisions.
• Maintaining detailed application documentation including user access matrices, process flows, integration dependencies, and compliance mappings.
• Supporting SaaS management and identity governance platforms (BetterCloud, Entra ID, and similartools) to maintain accurate application inventories and user entitlements.
• Researching and recommending improvements to application governance processes, controls, andworkflows that enhance efficiency and reduce operational risk.
• Monitoring and reporting on application health metrics, including user inactivity, license utilization,security findings, and cost anomalies.
• Managing and triaging application-related support tickets, coordinating with stakeholders, anddocumenting resolutions for future reference.
• Assisting with application rationalization initiatives by analyzing usage data, identifying overlappingfunctionality, and supporting consolidation recommendations.
• Preparing audit-ready reports and compliance documentation for internal governance reviews andexternal regulatory assessments (SOC 2, ISO 27001, GDPR).
• Communicating findings and recommendations clearly to technical and non-technical audiences,translating complex data into actionable insights.
• Supporting identity and access management governance, including user provisioning/deprovisioningworkflows and role-based access control validation.
• Supporting application change management initiatives by coordinating with global IT and user teams,documenting system changes, assessing impact on access controls, and ensuring proper communicationand testing protocols are followed.
• Participating in scheduled maintenance windows and providing rotational off-hours support as needed toassist with application deployments, user issue resolution, and operational continuity across global timezones.

iM Qualified Because I Have…

• At least 2 years of hands-on experience in application management, systems administration, accessmanagement, or IT auditing.
• Demonstrated expertise in identity and access management concepts, including user provisioning,deprovisioning, and access control frameworks.
• Experience with SaaS management platforms such as BetterCloud, Zylo, Okta, or similar solutions forapplication visibility and governance.
• Working knowledge of cloud identity platforms (Entra ID, Okta) and SSO/SAML concepts.
• Strong experience with ticketing systems and service management processes (IT Service Management,ITIL fundamentals a plus).
• Proficiency with spreadsheets and data analysis tools to conduct user activity reviews, access audits, andreporting.
• Experience conducting or supporting access reviews, user provisioning audits, or complianceassessments.
• Excellent organizational skills with the ability to manage multiple projects, maintain detaileddocumentation, and meet audit timelines.
• Strong attention to detail and ability to identify discrepancies or anomalies in complex datasets.
• Clear written and verbal communication skills with the ability to explain technical findings to businessstakeholders.
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or equivalentprofessional experience.
• Knowledge of security compliance frameworks (SOC 2, ISO 27001) and regulatory requirements isstrongly preferred.

iM Getting To…

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-classprotocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses andinteractive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, andregular social events.

iManage Is Supporting Me By...

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by addingto it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all ouremployees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with acompany match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being,strengthens professional resilience, and empowers parental success through expert-led training andresources.

The overall US annual base salary range for this position is $65,000 – 95,000 per year. Individual compensationfor each candidate depends on factors such as qualifications, experience, and candidate location. This rangedoes not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiterwill provide further details about the offer range, incentives, and overall compensation during the hiringprocess.

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them [e-mail] so our team members can review.

About iManage…

At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their businesscontent and communications.

We are continuously innovating to solve the most complex professional challenges and enable better businessoutcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who embracechallenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningfulimpact on everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, nationalorigin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, orany other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

Please see our recruitment privacy statement for more information on how we handle your personal data.

#LI-Hybrid #LI-LM1