Enterprise Application Support Engineer

Optimus Technology, Inc.; Maryland; On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Health plan

Dental & vision

401k contributions

Life insurance

Tuition assistance

Disability

PTO

Referral bonuses

Company events

Job summary

Optimus Technology, Inc. seeks an Enterprise Application Support Engineer to sustain and enhance a highly customized IBM Maximo environment. You will troubleshoot, patch, configure, and support integrations across development, test, and production.

This hands-on role involves collaborating with developers, DBAs, and stakeholders to maintain system stability, resolve issues, and drive modernization efforts, with a focus on enterprise-scale reliability and security.

Qualifications

• Experience with AWS and enterprise integrations.
• Experience in an Agile development environment.
• Experience with the Atlassian Tool Suite and test procedures.

Responsibilities

• Support and maintain a highly customized IBM Maximo environment and related enterprise integration components.
• Coordinate troubleshooting, issue resolution and vendor-recommended fixes and patches.
• Troubleshoot application, database, middleware, and infrastructure issues across development, test, and production environments.
• Analyze JSPs, Linux shell scripts, configuration files, and integration components to resolve system issues.
• Support interfaces between Maximo and external workforce and enterprise systems.
• Perform application patching, upgrades, and configuration using IBM tooling.
• Apply patches and security updates to maintain compliance and IAVA remediation.
• Support WebSphere Application Server administration tasks and related configurations.
• Execute SQL queries and troubleshoot database-related issues.
• Assist with deployments, testing, and operational sustainment activities.
• Support Linux-based environments and operational scripts.
• Collaborate with technical teams and stakeholders to document issues and solutions.

Skills

AWS experience

Agile development

Atlassian Tool Suite

Test procedures

Tools

IBM Installation Manager

WebSphere

Job description

We are seeking anEnterprise Application Support Engineerto support andmaintaina highly customized IBM Maximo environment and its supporting integration components within a mission-critical enterprise environment. This role focuses primarily on application sustainment, troubleshooting, integration support, patching, configuration, and operational support activities.

The environment includes complex customizations, Java Server Pages (JSPs) Linux shell scripts, middleware configurations, and integrations with external workforce and enterprise systems. The selected candidate will work closely with developers, system administrators, database personnel, and customer stakeholders tomaintainsystem stability, resolve technical issues, and support ongoing sustainment and modernization efforts.

This position is well suited for a hands-on engineer who enjoys working directly with enterprise applications, troubleshooting technical issues, and supporting system integrations. Candidates may range from junior-level professionals with strong technical aptitude and a willingness to learn to mid-level engineers withdemonstratedexperience supporting enterprise applications and integrated systems.

Key Responsibilities:

• Support and maintain a highly customized IBM Maximo environment and related enterprise integration components.
• Serve as technical liaison with the vendor, coordinating t roubleshooting, issue resolution and implementation of vendor-recommended fixes and patches.
• Troubleshoot application , database , middleware, and infrastructure issues across development, test, and production environments.
• Analyze and troubleshoot Java Server Pages (JSPs), Linux shell scripts, configuration files, and integration components to identify and resolve system issues.
• Support and maintain interfaces between Maximo and external workforce and enterprise systems.
• Perform application patching, upgrade, and configuration activities using IBM Installation Manager and related IBM tooling.
• Apply patches and security updates required to maintain compliance with security requirements and IAVA remediation efforts.
• Support WebSphere Application Server administration tasks, including reviewing and updating application server configurations and parameters.
• Execute SQL queries and troubleshoot database-related issues, including reviewing tables, updating data, and supporting minor schema changes.
• Assist with system deployments, testing, validation, and operational sustainment activities.
• Support Linux-based environments, including reviewing logs, troubleshooting issues, and maintaining operational scripts.
• Collaborate with technical teams and customer stakeholders to document issues, solutions, system configurations, and operational procedures.
• Participate in troubleshooting and root cause analysis activities to improve system reliability and operational stability.

Tech Stack:

• Java
• AWS
• MySQL
• Linux
• Maven
• SpringBoot
• Docker
• Angular
• Git
• GitLab
• Atlassian Tool Suite
• Oracle
• Node.JS
• Maven

Desired Skills:

• AWS experience
• Experience in an Agile development environment
• Experience working with the Atlassian Tool Suite
• Experience executing test procedures

Optimus Technology is a SDVO (Service-Disabled Veteran-Owned) small business founded in 2010. We are known for our exceptionally talented group of Engineers and Technical experts with superior knowledge and experience in Cyber Technologies and the latest technology trends. Our dedication in pairing the right Optimus Technologist with the right customer solution is at the core of our Partnership commitment and critical to the performance and satisfaction of our employees, the pinnacle of our Optimus culture.

Why us?

We strive to provide the best well-rounded benefits package available.

• Premium health, dental, and vision package
• Company funded HRA
• 401k company contributions
• Employer paid group term life insurance policy
• Tuition assistance and career development
• Short-term and long-term disability
• Paid time off
• Referral bonuses
• Company outings, giveaways & more

Optimus practices a policy of non-discrimination and is fully committed to the principles of equality in employment and opportunity for all employees. Employment decisions are made without regard to age, gender, race, religion, marital status, national origin, sexual orientation, or any other non-merit based factor.