Enterprise Application Manager

090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV; Oklahoma City (OK); Presencial; USD 110 000 - 160 000; Tempo integral

Resumo da oferta

OFFICE OF MANAGEMENT AND ENTERPRISE SERV is seeking an Enterprise Application Manager to lead the end-to-end delivery of enterprise applications and ensure alignment with OMES processes and governance. You will manage stakeholders, coordinate budgets, and drive modernization initiatives.

The role requires overseeing both in-house and vendor-supported systems, enforcing quality practices, and coordinating cross-functional teams to deliver reliable, scalable solutions.

Qualificações

• Requires a Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• 7–10 years in enterprise applications/software delivery, with 3+ years in people management.
• Certifications such as CSM, PSM, ITIL, Lean or Six Sigma, PMP are preferred.

Responsabilidades

• Own the end-to-end SDLC for in-house and vendor-supported applications, including requirements, design, development, testing, release and support.
• Enforce quality practices like peer reviews, automated testing, CI/CD, test coverage targets and change management.
• Drive governance, budget planning and cost transparency across applications and vendors.

Conhecimentos

People management

Stakeholder management

SDLC

CI/CD

Lean/Agile

Cloud platforms

Formação académica

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Ferramentas

Azure

AWS

GCP

Oracle

Descrição da oferta de emprego

Enterprise Application Manager

Agency 090

OFFICE OF MANAGEMENT AND ENTERPRISE SERV

Supers: IS-AppData Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Job Description

Full-time 40‑hour work weeks

Salary is based on education and experience.

Key Responsibilities

Customer Service & Stakeholder Management

• Serve as the primary point of contact for ODCTE administrators, managers, and staff for all IT needs, requests, and questions in alignment with OMES processes and procedures.
• Translate stakeholder needs into clear roadmaps and deliverables.
• Establish and maintain SLAs and OLAs, and communicate proactively on status, risks, and trade offs.
• Drive a customer first culture by measuring and improving satisfaction, reducing friction in user experience, and ensuring timely support.
• Prepare and deliver weekly highlights to ODCTE leadership and participate in ODCTE director check ins and O&I meetings.
• Manage AppC true ups, monthly MSA inquiries, IT purchases and renewals, and asset management.
• Coordinate conference room technology needs and ad hoc staff requests.
• Research and evaluate technology solutions and communicate via email, phone, and Microsoft Teams.

Delivery & Quality Management

• Own the end to end SDLC for in house and vendor supported applications including requirements, design, development, testing, release, and support.
• Enforce quality practices such as peer reviews, automated testing, CI and CD, test coverage targets, and change management.
• Partner with QA and SRE to improve reliability and observability including analysis of defect escape rate, change failure rate, MTTR, and incident trends.

Financial Stewardship

• Build and manage application budgets and forecasts across CapEx and OpEx aligning spend to outcomes and ROI.
• Track total cost of ownership per application and optimize licensing, cloud consumption, vendor costs, and support models.
• Maintain cost transparency by publishing unit cost metrics and driving continuous cost and performance improvements.

People Leadership

• Lead, coach, and develop engineers, analysts, QA, and release managers while cultivating a high performance and inclusive team culture.
• Manage capacity planning, workforce strategy, career pathways, and performance management.
• Foster collaboration, accountability, and psychological safety while recognizing and rewarding excellence.

Application Portfolio & Governance

• Own the application portfolio including lifecycle, rationalization, technical debt reduction, and modernization.
• Ensure alignment with architecture standards, cybersecurity controls, and regulatory compliance as applicable.
• Run governance ceremonies for prioritization, demand intake, and change advisory.

Vendor & Contract Management

• Manage relationships with software vendors, integration partners, and managed services providers.
• Define and enforce SLAs.
• Evaluate build versus buy decisions.
• Lead RFPs, contract renewals, and performance reviews.
• Coordinate with Presidio and other partners for SCSMS and SKLCN related services and transitions.

Operations & Support

• Oversee L2 and L3 support and partner with the Service Desk for incident, problem, and knowledge management.
• Maintain runbooks, playbooks, and documentation.
• Ensure readiness for releases and disaster recovery.

Continuous Improvement

• Drive retrospectives and improvement backlogs; implement Lean/Agile practices to reduce waste and accelerate flow.
• Introduce automation where feasible (testing, deployment, monitoring, cost reporting).

Physical Demands and Work Environment While performing the duties of this job, this position works in a warehouse office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually moderate. Occasional lifting up to 30 lbs. Occasional travel may be required.

Minimum Qualifications Requirements include a Bachelor's degree in Computer Science, Information Systems, Engineering, or related field and 7–10 years in enterprise applications/software delivery, with 3+ years in people management.

Preference will be given to candidates who possess Experience modernizing legacy applications including cloud migration, API first approaches, and microservices.

Hands‑on familiarity with Azure, AWS, GCP, or Oracle, containers, and observability tooling such as APM and log analytics.

Industry‑specific compliance experience.

Certifications such as CSM or PSM, ITIL Foundation, Lean or Six Sigma, FinOps Practitioner, PMP as relevant.

About OMES The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible. OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Agency Contact Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions.

Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between.

Industries: Government Administration Worker Size: 10,001+ Employees Headquarters: Oklahoma City, Oklahoma

Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment.