Enterprise Application Coordinator

Trident Consulting; Irvine (CA); On-site; USD 39,000 - 52,000; Full time

Job summary

Trident Consulting is seeking a Business Systems Coordinator for a 12-month contract role in Aliso Viejo, CA, at a pay rate of $33/hr on W2. You will support administration, compliance, and optimization of enterprise business applications, with responsibilities spanning system implementations, access administration, change management, data integrity, training, and reporting.

You will work closely with IT, security, and stakeholders to ensure governance, ticket management, and audit readiness,

Qualifications

• Bachelor's degree in Information Systems, Business Administration, Computer Science, Finance, Accounting, or related field.
• 3+ years of experience supporting business systems, enterprise applications, IT operations, compliance, project coordination, or related functions.
• Proficiency with Microsoft 365, Excel, PowerPoint, Teams, and SharePoint.

Responsibilities

• Support administration, compliance, optimization, and day-to-day operations of enterprise business applications.
• Support system implementations, user access administration, change management, system documentation, data integrity, user training, reporting, and end-user support.
• Develop user guides, SOPs, and training documentation.
• Coordinate with stakeholders and IT resources for projects and audits.

Skills

Communication skills

Organizational skills

Documentation

Stakeholder management

Education

Bachelor's degree in Information Systems, Business Administration, Computer Science, Finance, Accounting, or related field

Tools

Microsoft 365

Excel

PowerPoint

Teams

SharePoint

Job description

Trident Consulting is seeking a "Business Systems Coordinator” for one of our client in " Aliso Viejo, CA”. A global leader in business and technology services.

Role: Business Systems Coordinator

Pay Rate: $33/hr on W2

Job Type: Contract – 12 Months

Job Summary

We are seeking a Business Systems Coordinator to support the administration, compliance, optimization, and day-to-day operations of enterprise business applications.

The Business Systems Coordinator will support system implementations, user access administration, change management, system documentation, data integrity, user training, reporting, and end-user support while contributing to operational excellence and technology initiatives.

Key Responsibilities

Business Systems Support & Ticket Management

• Monitor, triage, prioritize, and coordinate business systems support tickets and service requests.
• Assign tickets to appropriate IT teams, system administrators, or vendors.
• Track issues through resolution and follow up with stakeholders.
• Escalate critical and aging issues as needed.
• Provide day-to-day support for enterprise business applications.

User Access & Security Administration

• Coordinate user account provisioning, modifications, and deactivations.
• Support periodic user access reviews and certification activities.
• Maintain access approval and security-control documentation.
• Partner with IT, Information Security, and system owners to support compliance requirements.
• Assist with segregation-of-duties reviews and remediation activities.

Change Management & Compliance

• Support established change management processes and documentation requirements.
• Track system changes, approvals, testing evidence, and deployments.
• Assist with audit preparation and compliance activities.
• Maintain audit-ready documentation for system controls and governance.
• Support internal and external audit requests, evidence collection, and remediation tracking.

Systems Implementation & Project Coordination

• Coordinate activities related to system implementations, enhancements, and upgrades.
• Gather and document business requirements with functional stakeholders.
• Coordinate communication between business teams, IT resources, and external vendors.
• Assist with project schedules, action-item tracking, testing, and status reporting.
• Support business readiness, training, and change adoption activities.

User Support & Training

• Serve as a primary point of contact for business systems questions and support requests.
• Troubleshoot application issues and coordinate resolution with technical teams.
• Develop and maintain user guides, SOPs, and training documentation.
• Conduct user training and support new employee onboarding.
• Promote system best practices and user adoption.

Data & Reporting

• Support data validation, reconciliation, and data governance activities.
• Generate operational, compliance, audit, and management reports.
• Support KPI and performance reporting.
• Collaborate with stakeholders to improve data quality and reporting capabilities.

Process Improvement

• Analyze business processes and identify opportunities for automation and optimization.
• Recommend system and process enhancements.
• Support initiatives focused on efficiency, compliance, scalability, and user experience.
• Participate in continuous improvement initiatives across business functions and technology platforms.

Required Qualifications

• Bachelor's degree in Information Systems, Business Administration, Computer Science, Finance, Accounting, or related field.
• 3+ years of experience supporting business systems, enterprise applications, IT operations, compliance, project coordination, or related functions.
• Strong understanding of enterprise business applications and business processes.
• Excellent organizational and project coordination skills.
• Strong attention to detail and documentation capabilities.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with technical and non-technical stakeholders.
• Proficiency with Microsoft 365, Excel, PowerPoint, Teams, and SharePoint.

Preferred Qualifications

• Experience supporting ERP, HCM, CRM, or other enterprise applications.
• Experience with user access administration and access governance.
• Experience with change management and IT controls.
• Experience supporting internal/external audits and compliance activities.
• Experience working in a regulated industry, preferably medical device, pharmaceutical, healthcare, or financial services.
• Experience with SAP S/4HANA, SAP SuccessFactors, Oracle Fusion, or similar enterprise platforms.