Enterprise Application Administrator - Coupa

CRH; Atlanta (GA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental, and disability benefit

Group retirement savings program

Health and wellness programs

Inclusive culture with growth and内部晋升

Job summary

CRH Americas Building Products is seeking a Coupa Administrator to lead hands-on administration, configuration, and optimization of Coupa and related procurement apps. You’ll collaborate with Procurement, IT, and Operations to deliver solutions that streamline supplier relationships and purchasing workflows.

The role emphasizes supplier onboarding, automation opportunities, and ensuring adoption of best practices across a multi-site organization in a hybrid Atlanta office.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5+ years of Coupa administration experience with emphasis on procurement and supplier management.
• Hands-on experience with system configuration, workflow design, and system integrations.

Responsibilities

• Administer and configure Coupa modules focusing on procurement, sourcing, supplier management, catalogs, and purchasing workflows.
• Manage supplier onboarding, catalog enablement, and catalog setup/maintenance processes.
• Partner with Procurement to analyze workflows and identify automation opportunities.
• Translate business requirements into effective Coupa solutions while considering global operations.
• Support supplier enablement initiatives to increase e-invoicing and catalog participation.
• Ensure procurement policies and compliance standards are embedded in workflows.
• Provide reporting and insights on supplier performance and spend visibility.
• Provide Level 3 support for Coupa issues.
• Troubleshoot catalog, PO, invoice, and supplier issues.
• Drive Coupa adoption and standardized procurement workflows across multiple sites.
• Engage in testing for system upgrades and new features; create test scripts and manage defects.
• Manage escalations and vendor-delivered enhancements.
• Collaborate with Procurement and Finance leaders to align technology with sourcing strategies.
• Support Coupa adoption for contracting, requisition, PO, and invoice submission.

Skills

Coupa administration

Procurement & supplier management

System configuration

Workflow design

System integrations (ERP)

Problem solving

Communication

Education

Bachelor's degree in Business, Finance, IS, or related field

Tools

SAP

NetSuite

Job description

Job ID: 526476

Job Summary

We are seeking a service-focused professional with strong expertise in Coupa administration to join our Enterprise Applications team. This role is central to driving efficiency and innovation across our procure‑to‑pay (P2P) process, with a strong focus on supplier enablement, sourcing, purchasing, and compliance. As the Coupa Administrator, you will be responsible for the hands‑on administration, configuration, and optimization of Coupa and related procurement applications. You will collaborate closely with Procurement, IT, and Operations stakeholders to deliver solutions that support supplier relationships, streamline purchasing workflows, and ensure user adoption of best practices.

Job Location

This is a hybrid position located at our Atlanta, GA corporate office.

Job Responsibilities

• Administer and configure Coupa modules with a focus on procurement, sourcing, supplier management, catalogs, and purchasing workflows, and site/account set up.
• Manage supplier onboarding, catalog enablement, and catalog setup/maintenance processes.
• Partner with Procurement teams to analyze procurement workflows and identify opportunities for automation and efficiency.
• Support translate procurement business requirements into effective Coupa system solutions while considering downstream impacts to global operations and acquisition integrations by ensuring new suppliers and business units adopt Coupa effectively.
• Support supplier enablement initiatives to increase electronic invoicing and catalog participation.
• Ensure procurement policies and compliance standards are embedded in system workflows.
• Provide reporting and insights on supplier performance and spend visibility.
• Provide Level 3 support for Coupa issues.
• Troubleshoot catalog, purchase order, invoice, and supplier‑related issues.
• Drive Coupa adoption and standardised procurement workflows across a multi‑site, geographically dispersed organisation.
• Engage with testing for system upgrades, procurement functionality, and new Coupa features.
• Create and execute test scripts, document results, and manage defect resolution.
• Manage escalations, service requests, and vendor‑delivered enhancements.
• Build strong relationships with Procurement and Finance leaders to align technology solutions with sourcing strategies.
• Support the business unit in adoption of Coupa for all contracting, requisition, PO, and invoice submission.

Job Requirements

• Bachelor’s degree in Business, Finance, Information Systems, or related field; or equivalent experience.
• 5+ years of Coupa administration experience with emphasis on procurement and supplier management.
• Strong understanding of procure‑to‑pay processes: sourcing, catalogs, requisitioning, purchasing, invoicing, and supplier onboarding.
• Hands‑on experience with system configuration, workflow design, and system integrations.
• Excellent problem‑solving, analytical, and communication skills.
• Proven ability to collaborate with procurement and finance stakeholders to deliver process‑driven technology solutions.
• Experience supporting ERP and other system integrations (SAP, NetSuite, or similar).
• Knowledge of strategic sourcing practices and supplier performance management.
• Strong skills in relationship building among business stakeholders and colleagues.
• Strong verbal and written communication skills, able to adapt communication and key messages to the audience.
• Excellent documentation skills are required.
• Sound finance & accounting business acumen required.
• Insightful and analytical contributor that provides valuable observations.
• Problem‑solver with ability to break down complex situations and provide solutions.
• Proactive contributor that can work in a fast‑paced, growing, and dynamic environment.
• Advanced analytical, diagnostic, and technical skills.
• Strong understanding of corporate business processes, including fundamental accounting and finance concepts, including forecasting, budget cycles and corporate reporting requirements.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programmes
• Group retirement savings programme
• Health and wellness programmes
• An inclusive culture that values opportunity for growth, development, and internal promotion

Equal Opportunity Statement

CRH Americas Building Products (ABP), a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.