Enterprise AI Product Manager - IT & Automation

redis; Austin (TX); On-site; USD 101,000 - 127,000; Full time

Job summary

Redis is seeking a seasoned Product Manager for Enterprise AI initiatives in the US. You will own intake, shape roadmaps, and validate AI-driven automation with cross-functional partners across IT, security, and business units.

You’ll translate pain points into requirements, write user stories, define success metrics, and lead pilots from discovery to production, balancing speed with risk management.

Qualifications

• 5+ years in product management or technical program management.
• Experience with AI enablement and automation initiatives.
• Ability to translate business problems into requirements.
• Experience coordinating across Engineering, IT, Security, Legal.
• Strong written and verbal communication.
• Knowledge of SaaS, APIs, and data flows.

Responsibilities

• Own the project and product intake process for Enterprise AI and IT; create lightweight standards for requests, discovery, prioritization, sizing, and decision-making.
• Maintain and communicate a clear roadmap across IT platforms, internal tools, AI capabilities, and automation initiatives; make dependencies, risks, milestones, and tradeoffs visible.
• Lead cross-functional initiatives from problem definition through launch and adoption, coordinating Engineering, IT, Security, Data, Legal/Compliance, Operations, and business stakeholders.
• Translate business pain points into well-defined opportunities, requirements, user stories, success measures, acceptance criteria, and delivery plans.
• Identify, evaluate, and lead Enterprise AI use cases, including workflow automation, knowledge assistants, copilots, and task-oriented agents.
• Be hands-on with AI automation and agents: design test scenarios, create representative test data, evaluate accuracy, reliability, and safety, document findings, and drive improvements before release.
• Establish practical validation and monitoring approaches for prompts, tools, permissions, data access, human-in-the-loop controls, and failure modes.
• Coordinate pilots and rollouts; manage change communications, enablement, documentation, and feedback loops so solutions are adopted and produce measurable value.
• Provide concise executive and stakeholder communications on progress, decisions, outcomes, and risks; partner with IT on platform and vendor evaluations, integrations, incident follow-up, and operational readiness.

Skills

Product management

Enterprise AI

Stakeholder management

Roadmapping

IT concepts

Cross-functional leadership

Job description

Redis is seeking a seasoned Product Manager for Enterprise AI initiatives in the US. You will own intake, shape roadmaps, and validate AI-driven automation with cross-functional partners across IT, security, and business units.

You’ll translate pain points into requirements, write user stories, define success metrics, and lead pilots from discovery to production, balancing speed with risk management.