Enterprise AI Platform Engineer

Medium; Chicago (IL); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Paid time off

Paid holidays

Parental and caregiver leave

Job summary

AHEAD is seeking a Forward Deployed Engineer (FDE) to design, build, and run production AI applications on enterprise GPT platforms. You will embed with a cross-functional delivery team, turning ambiguous needs into practical AI-enabled solutions and ensuring secure, observable, scalable deployments.

You will work with business stakeholders, transformation consultants, and an adoption lead to deliver solutions across domains such as Services, Go-to-Market, or Corporate & Technology.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data and Analytics.
• Experience in Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Automation Engineer, or similar roles with stakeholder engagement.
• Experience designing or supporting AI-enabled solutions in production including prompting, system design, agent development, and workflow configuration.
• Familiarity with evaluation approaches such as test sets, quality metrics, and iterative improvement loops.
• Working knowledge of AI solution patterns such as RAG, orchestration, model integration, vector-backed retrieval, and human-in-the-loop workflows.
• Ability to configure existing connectors to access required data; experience integrating enterprise apps using APIs, webhooks, automation tools, or lightweight services.
• Familiarity with observability, monitoring, governance, guardrails, and responsible AI controls in enterprise environments.

Responsibilities

• Build on the Enterprise GPT Platform: Design and ship agents and multi-step workflows using Glean, Claude, and other GPT platforms.
• Apply AI solution patterns such as retrieval-augmented generation, workflow orchestration, agent-assisted processes, model integration, API-based automation, and human-in-the-loop review.
• Integrate & orchestrate: Create connections to ingest data from enterprise systems; extend capabilities through MCP-based integrations and context-aware workflows; implement REST APIs and webhooks; ensure security, reliability, and compliance; build reusable templates and components.
• Identify & solve business friction points: surface pain points across workflows, prototype, validate with users, and scale MVPs; prioritize high-impact use cases and measure value.
• Own LLM Quality, Telemetry & Cost: apply production LLM practices, instrument usage and cost, and use data to improve quality.

Skills

AI platform experience

API integration

Workflow orchestration

Prompt engineering

Observability

Security & governance

Education

Bachelor’s degree in CS/Engineering

Tools

Glean

Claude

n8n

Zapier

Make

Job description

AHEAD is seeking a Forward Deployed Engineer (FDE) to design, build, and run production AI applications on enterprise GPT platforms. You will embed with a cross-functional delivery team, turning ambiguous needs into practical AI-enabled solutions and ensuring secure, observable, scalable deployments.

You will work with business stakeholders, transformation consultants, and an adoption lead to deliver solutions across domains such as Services, Go-to-Market, or Corporate & Technology.